Steven Heard | Page 3

Honestly the best dealership I've been to and years treated me like I was one of their family members when all the other dealership turned me around they accepted me and didn't let me leave without my treated me like I was one of their family members when all the other dealership turned me around they accepted me and didn't let me leave without my dream car I recommend if you're looking for a car definitely go to Jerry um More

by Josemamolligan Verified Customer Verified Customer

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Kevin is great, so in no way shape or form do I want this to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going on with our Banks. After I unauthorized my credit from continuing to be ran, Jerry Ulm Violated my fair credit reporting rights by running my credit after I already revoked authorization. We have been told so many different things from this company and none of them aligned. I have over eight credit inquiries on my credit, yet the bank that we ended up getting financed through was the bank that I already had with them and was ran on the very first day of us coming into the dealership. So now I have all of these additional inquiries on my account, half of those were not authorized . Kevin has done his best to clean up this mess, but Soony and the finance team need a better process of communication. They also lost the key to our trade in. More

by arianna1.curry Verified Customer Verified Customer

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They had the car I wanted for the price I wanted! Willie was the perfect salesman for me! Great experience! Definitely will go back to him in the future! Willie was the perfect salesman for me! Great experience! Definitely will go back to him in the future! More

by amick_2 Verified Customer Verified Customer

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If you are ever at Jerry Ulm Jeep dealership, ask for Ron Thomas. I had the most pleasant experience with him. Very patient and attentive to my needs Explained everything in detail. And went around wit Thomas. I had the most pleasant experience with him. Very patient and attentive to my needs Explained everything in detail. And went around with me, until I found the perfect Jeep Wrangler for me. Best experience ever. More

by spicynoel Verified Customer Verified Customer

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The team at Jerry Ulm was great to work with. Knowledgeable and helpful when determining what we were looking for. Knowledgeable and helpful when determining what we were looking for. More

by Tierney.nace Verified Customer Verified Customer

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Nate was great! He pulled a few different used Wranglers for me and then decided on a new one! He pulled a few different used Wranglers for me and then decided on a new one! More

by Tierney.nace Verified Customer Verified Customer

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Clint was a great sales rep who worked very hard to get us taken care of. Steve in finance worked equally as hard and was phenomenal at explaining in detail our options. Ended up with a great deal and coul us taken care of. Steve in finance worked equally as hard and was phenomenal at explaining in detail our options. Ended up with a great deal and couldn't be happier! More

by sam.muth69 Verified Customer Verified Customer

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My husband and I had a wonderful experience at Jerry Ulm. Alex, our sales associate, Steve in finance and the manager were great. They treated us like family. We will definitely be back when we need anoth Alex, our sales associate, Steve in finance and the manager were great. They treated us like family. We will definitely be back when we need another car More

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Great experience. Jason in sales was attentive and never pushy. He answered all my questions and took the time to work a deal out. Sergio the manager was also very goo Jason in sales was attentive and never pushy. He answered all my questions and took the time to work a deal out. Sergio the manager was also very good to us and made the deal happened. It was a great buying experience overall. More

by ivan.madrigal Verified Customer Verified Customer

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Overall very very good experience, quality of the cars but also attention to the customer specifically after the purchase. but also attention to the customer specifically after the purchase. More

by franck Verified Customer Verified Customer

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