Roberto Garrido-Acosta
Sales Manager
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
262 Reviews
Write a Review262 Reviews of Roberto Garrido-Acosta
May 06, 2024
Willie muy amable profesional buen serví al cliente muy buena persona en venta agradecido con todo lo que hizo por mi 🤝 buena persona en venta agradecido con todo lo que hizo por mi 🤝 More
Other Employees Tagged: Alex Perez, Ali Siklaoui, Adam Clarke, Azam Khaled, Steven Heard, Willy Lopez, Carlos Batista, Bobby Gross
May 04, 2024
I have a lot of problem with my car and the communication is not good. is not good. More
Other Employees Tagged: Adam Clarke, Max Selig, Carlos Batista, Patrick Ramirez
May 01, 2024
Kevin is great, so in no way shape or form do I want this to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going on with our Banks. After I unauthorized my credit from continuing to be ran, Jerry Ulm Violated my fair credit reporting rights by running my credit after I already revoked authorization. We have been told so many different things from this company and none of them aligned. I have over eight credit inquiries on my credit, yet the bank that we ended up getting financed through was the bank that I already had with them and was ran on the very first day of us coming into the dealership. So now I have all of these additional inquiries on my account, half of those were not authorized . Kevin has done his best to clean up this mess, but Soony and the finance team need a better process of communication. They also lost the key to our trade in. More
Other Employees Tagged: Soony Siklaoui, Adam Clarke, Azam Khaled, Steven Heard, Bobby Gross, Kevin Costello
April 30, 2024
They had the car I wanted for the price I wanted! Willie was the perfect salesman for me! Great experience! Definitely will go back to him in the future! Willie was the perfect salesman for me! Great experience! Definitely will go back to him in the future! More
Other Employees Tagged: Steven Heard, Willy Lopez
April 30, 2024
JU CDJR WAS COURTEOUS PROFESSIONAL AND HONEST, HARD TO FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. More
Other Employees Tagged: Bobby Gross, Caleb Charles
April 26, 2024
My experience was unpleasant. My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 My sales representative was Jonathan. He told me the The price of my vehicle that shows online was 18,500 but it had a discount because it was 22,000 but after three long hard days somehow the price managed to make it back to the original price of 22,000 I asked Jonathan, but he kept stating that he would talk to his manager on the third day , he was off so I did have a different sales representative helping me but by then it was too late because Jonathan had already wrote up sales wrong so no discount, I was not given the discounted Thank price that it showed online. They made me come back several times for nothing and They would leave me sitting there with no food or water all day in the dealership. On the third day, I was finally allowed to test drive the vehicle that I was interested in. What makes me the most upset is that I was lied to about the price and The only thing they did was apologize, but did not honor the price that was shown online and that they told me I’d be paying. they told me the vehicle was also in the shop getting maintenance for those three days. I asked if they were to do any work on the car I was buying if I could have copies of the work that they did I told they would, but they never did. So overall, I tried to maintain an a good attitude But I do not like how I was treated or be tricked they even wanted me to ensure my vehicle before I drove it. More
Other Employees Tagged: Alex Perez, Max Selig, David Keddie , Jonathan
April 26, 2024
Had the car I wanted and was able to afford . Would deal with again in the future Would deal with again in the future More
Other Employees Tagged: Azam Khaled, Chad Cummins
April 12, 2024
This is my eighth vehicle purchase from the dealership. They always get me in and out quickly. The staff is professional and courteous. I feel like I always get a very fair deal and I love doing business w They always get me in and out quickly. The staff is professional and courteous. I feel like I always get a very fair deal and I love doing business with these guys. More
Other Employees Tagged: Mike Gero, Ali Siklaoui, Jerry Clarke, Bobby Gross
April 12, 2024
Bought 2022 Ram 2500 Laramie and it was good experience. They were all really helpful but Justin and Denny were really great people, just trust them they will do their best for you. Denny is very helpful an They were all really helpful but Justin and Denny were really great people, just trust them they will do their best for you. Denny is very helpful and solution & result oriented manager. More
Other Employees Tagged: Luis Cabrera