Caleb Charles

I was forced to purchase a new car because the car had been on recall and they can’t fix it correctly for the last 8 months. I traded it in against my better will!! The new car broke down after 40 miles. been on recall and they can’t fix it correctly for the last 8 months. I traded it in against my better will!! The new car broke down after 40 miles. Then again after it was returned for the same issue. I’ve had a new car since the 27th if April but it’s been in service twice and I’m only third time having a rental!! This is horrible I’m very shocked and I would never recommend purchase again!! I will be turning in a formal complaint! More

by TRACEYSTAR26 Verified Customer Verified Customer

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Caleb Charles was awesome and answered every question that we had. He was great and I would recommend anyone to go and see him! that we had. He was great and I would recommend anyone to go and see him! More

by smurf252002 Verified Customer Verified Customer

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Over sold warranty. What the finance person said wasn’t what was on the paper. What the finance person said wasn’t what was on the paper. More

by fandlfirestone Verified Customer Verified Customer

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I had a quick delivery got the price I wanted I would recommend the dealer.I had one issue with wheel lock key missing there was another new set in glove box .I removed the locks without a key and added recommend the dealer.I had one issue with wheel lock key missing there was another new set in glove box .I removed the locks without a key and added the other set. We are very happy with the Dodge products I have 2 pickups also 1 truck is also from Jerry ulm. More

by dhblum Verified Customer Verified Customer

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My 2cd vehicle in a year had a good price and very quick service less than an hour drivng home highly recommend . service less than an hour drivng home highly recommend . More

by dhblum Verified Customer Verified Customer

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Caleb is a 10/10 sales person very friendly and not too pushy on the sale. I still have his card and tell people about him at every car meet I go to. Go see Caleb and see the lot of hellcats he has so yes pushy on the sale. I still have his card and tell people about him at every car meet I go to. Go see Caleb and see the lot of hellcats he has so yes I definitely recommend Caleb to everybody looking for a Hellcat like me. On the other hand the guy at the finance office needs to learn to treat customers because calling me a liar in front of my family because you found out that I have more money in my account and I’m not going to spend it all there is an easy way to get someone to walk out on a done deal I know I almost did. More

by a.riverablanes Verified Customer Verified Customer

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I appreciate the fact that the Jerry Ulm crew did everything they could to accommodate me by showing me any vehicle that I asked to see. Their suggestion made it possible to purchase a larger vehicle everything they could to accommodate me by showing me any vehicle that I asked to see. Their suggestion made it possible to purchase a larger vehicle that would best fit my financial concerns. They even spoke to my preapproved bank rep to ensure there would be no confusion or misinformation with financing. Caleb Charles had my best interest in mind without any pressure regardless of how many times I returned to the dealership. Once my mind was made up, the purchase went by quickly and the finance rep made the appropriate recommendations for my vehicle purchase. It was a difficult decision but the Jerry Ulm crew made it pleasantly satisfying. More

by torenzas Verified Customer Verified Customer

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JU CDJR WAS COURTEOUS PROFESSIONAL AND HONEST, HARD TO FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. More

by chrishemi345 Verified Customer Verified Customer

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I had a miss understanding and I lost my temper and I’m really sorry how I acted. I’m sorry for my behavior. Other than that all was good. Sorry again for my behavior. really sorry how I acted. I’m sorry for my behavior. Other than that all was good. Sorry again for my behavior. More

by fandlfirestone Verified Customer Verified Customer

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From the start of this car buying process it was smooth sailing…. A couple of bumps but Caleb got it figured out. He’s the truth!!! He has a customer for life!! He came highly recommended and he delivered… sailing…. A couple of bumps but Caleb got it figured out. He’s the truth!!! He has a customer for life!! He came highly recommended and he delivered…… I will definitely recommend him to my friends and family. More

by steelymuziq Verified Customer Verified Customer

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