Bobby Gross

Kevin is great, so in no way shape or form do I want this to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going on with our Banks. After I unauthorized my credit from continuing to be ran, Jerry Ulm Violated my fair credit reporting rights by running my credit after I already revoked authorization. We have been told so many different things from this company and none of them aligned. I have over eight credit inquiries on my credit, yet the bank that we ended up getting financed through was the bank that I already had with them and was ran on the very first day of us coming into the dealership. So now I have all of these additional inquiries on my account, half of those were not authorized . Kevin has done his best to clean up this mess, but Soony and the finance team need a better process of communication. They also lost the key to our trade in. More

by arianna1.curry Verified Customer Verified Customer

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JU CDJR WAS COURTEOUS PROFESSIONAL AND HONEST, HARD TO FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. FIND THE CURRENT CUSTOMER SERVICE INDUSTRY. More

by chrishemi345 Verified Customer Verified Customer

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Jerry Ulm Chrysler Dodge Jeep Ram made my car buying experience a pleasure to go through. experience a pleasure to go through. More

by DAVID.BURNETT60 Verified Customer Verified Customer

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This is my eighth vehicle purchase from the dealership. They always get me in and out quickly. The staff is professional and courteous. I feel like I always get a very fair deal and I love doing business w They always get me in and out quickly. The staff is professional and courteous. I feel like I always get a very fair deal and I love doing business with these guys. More

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Great experience buying here from start to finish. Setup the purchase mostly over phone. Went very well. Setup the purchase mostly over phone. Went very well. More

by MMPHESTER Verified Customer Verified Customer

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Very professional. They don’t keep you waiting like other dealerships that I have purchased from in the past. Jerry Ulm Will be my first choice for all my future purch They don’t keep you waiting like other dealerships that I have purchased from in the past. Jerry Ulm Will be my first choice for all my future purchases. More

by Ardehart Verified Customer Verified Customer

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Phone calls are not returned, emails not answered. Been 30 days and still do not have plates or registration for the car. Worst experience I've had with a car dealership in the last 30 years. Been 30 days and still do not have plates or registration for the car. Worst experience I've had with a car dealership in the last 30 years. More

by Grand1500 Verified Customer Verified Customer

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Everyone was extremely helpful the day I was there and answered any questions I had to ask. answered any questions I had to ask. More

by DAVID.BURNETT60 Verified Customer Verified Customer

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Great service, highly recommend with this being our second purchase within a year. More to come in the future. second purchase within a year. More to come in the future. More

by Singh Verified Customer Verified Customer

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I can't thank Jerry Ulm dealership enough. Wasn't sure if things would work out on my end, but they worked it out and everything went beautifully. They really went to bat for me. And I'd like Wasn't sure if things would work out on my end, but they worked it out and everything went beautifully. They really went to bat for me. And I'd like to thank Clint for all his hard work and caring enough to find me the perfect truck. Thank you! And the financial dept, " sorry" I don't remember his name, but he was awesome. He explained EVERYTHING to me so I understood what everything was. And I'm not the easiest to get through too. So thank you all, you all have a new and loyal customer. More

by dougiejulio31570 Verified Customer Verified Customer

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