Kevin Costello
Sales Advisor
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
Industry Experience
1 yr, 4 mos
23 Reviews
Write a Review23 Reviews of Kevin Costello
May 01, 2024
Kevin is great, so in no way shape or form do I want this to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going to be a reflection on him. The finance team has made this a terrible experience. We waited over a week before we contacted to find out what was going on with our Banks. After I unauthorized my credit from continuing to be ran, Jerry Ulm Violated my fair credit reporting rights by running my credit after I already revoked authorization. We have been told so many different things from this company and none of them aligned. I have over eight credit inquiries on my credit, yet the bank that we ended up getting financed through was the bank that I already had with them and was ran on the very first day of us coming into the dealership. So now I have all of these additional inquiries on my account, half of those were not authorized . Kevin has done his best to clean up this mess, but Soony and the finance team need a better process of communication. They also lost the key to our trade in. More
Other Employees Tagged: Soony Siklaoui, Adam Clarke, Roberto Garrido-Acosta, Azam Khaled, Steven Heard, Bobby Gross
April 23, 2024
Everyone was so helpful and informative. They explained things in detail for us and we did not feel pressured to make a decision. They explained things in detail for us and we did not feel pressured to make a decision. More
Other Employees Tagged: Soony Siklaoui
April 06, 2024
Reasonable experience. Took too long but that is typical when buying a car. The experience ended on a bad note when I was told there was only one key fob for the car and no Took too long but that is typical when buying a car. The experience ended on a bad note when I was told there was only one key fob for the car and nothing could be done. Very disappointing. More
Other Employees Tagged: Roberto Garrido-Acosta
April 01, 2024
Great service, highly recommend with this being our second purchase within a year. More to come in the future. second purchase within a year. More to come in the future. More
Other Employees Tagged: Ryan Christian, Adam Clarke, Jerry Clarke, Roberto Garrido-Acosta, Luis Cabrera, Noel Afanador, Bobby Gross, Chad Cummins, Caleb Charles
March 30, 2024
Pleasant experience with very little games. Upfront with their offering but tried to satisfy my needs and make it a win/win situation. Would definitely do business with them again. Upfront with their offering but tried to satisfy my needs and make it a win/win situation. Would definitely do business with them again. More
Other Employees Tagged: Adam Clarke , Cowboy Porter