Stephanie Shearsby | Page 18
Senior Sales Manager
Lexus of London
1065 Wharncliffe Rd S
London, ON N6L 1J9
Though her start over 10 years ago was as a Sales Assistant, Stephanie Shearsby is now the Senior Sales Manager here at Lexus of London. With no prior experience in the automotive world, Stephanie took great pride in starting her career with the best of the best! With an undeniable dedication to the guest experience, an eye for online marketing and a passion for community involvement she assists in managing the day to day operations of the dealership, both in the showroom and online. Born and raised in London, her down time is spent convincing her daughter that Blue Rodeo really is the best band ever, hitting local markets, checking out new restaurants, killing hours upon hours at Boler Mountain and living that mom life! As the Lexus Covenant says, "If you think you can't, you won't. If you think you can, you will".
Read moreDealership Experience
14 yrs, 6 mos
Specialties & Trainings
Georgian College Automotive Certification - C.A.L.E
342 Reviews
Write a Review342 Reviews of Stephanie Shearsby
September 01, 2017
Outstanding Sales Staff Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with t Stephanie Shearsby and Kylie Burridge provided outstanding customer service - I would highly recommend them and their Dealership and would work with them again. They were amazing - Thank you Michael Mills More
Other Employees Tagged: John Docherty, Kylie Ellis
August 30, 2017
5 DIAMOND SERVICE There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She w There are not enough words to express our gratitude to Stephanie and the team at Lexus of London. It was such a pleasure dealing with Stephanie! She went out of her way to make sure all of our needs were met at a timely fashion. Her friendly demeanor and professionalism made buying a car a painless process. I will definitely be recommending others to her. It was so refreshing to meet a person that truly takes enjoyment in meeting the needs of the customer in such an effortless and genuine way. Stephanie keep doing what you do best.... your passion for putting your customers first truly is appreciated and certainly does not go unnoticed. Your friendly smile lights up the room and certainly makes your customers feel at home and welcome each and everytime we see you!!! THANKS AGAIN FOR YOUR 5 DIAMOND SERVICE!!!!! It's greatly appreciated!! Mary Dicicco More
August 23, 2017
Amazing costumer Service and experience with Stephanie Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to Stephanie give me very good Costumer Service and she is very nice kind and helpful. And chris is very helpful and nice person . I highly recommend to everyone to go this dealer ship if they want to buy any Lexus . More
Other Employees Tagged: Chris Pinelli
August 04, 2017
Amazing Experience with Stephanie! I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. F I cannot say enough good things about my experience at Lexus of London, particularly with Stephanie. I’m a young female and was buying my first car. From the first point of contact Stephanie was incredibly on the ball, friendly, and was able to answer all of my questions despite the fact that I was buying a used Mazda from a Lexus dealership. She made me feel completely comfortable throughout the entire process, and it gave me some reassurance to be buying a vehicle from another young female. After my test drive, Stephanie went over all the things I should consider in a truly unbiased way and provided me with lots of information that allowed me to make an informed decision. I truly felt that Stephanie was there to help me, and her main objective was that I got what was best for me, not that she made the sale regardless of what I needed. Stephanie is not only incredibly trustworthy, but clearly cares about her clients and what they need. I came into the dealership with a budget and she worked incredibly hard to help me walk out of the dealership BELOW budget. I told her what my budget was and she came in with a final number below what I was asking for! Stephanie went above and beyond on all occasions, making sure she was accessible by text if I had any questions, picking me up and dropping me off from home since I was currently without a car, and even went so far as to purchase me some beautiful flowers on the day I came in to pick up the vehicle since it was my birthday in 2 days. As for the dealership itself, I was thrilled at the attention to detail they put into making sure the car was safe, and up to their standards. They did all the running around for me and took care of my licensing and getting my new plates. Stephanie and Lexus of London made buying a car a wonderful experience and I would highly recommend them to anyone who wants a fantastic experience. More
July 13, 2017
Awesome experience Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, g Had nothing but a great experience with Stephanie. She made the whole process of trading a car in and driving away with a new car seamless and easy, great experience! More
July 13, 2017
Stephanie Shearsby Internet Manager Lexus of London I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the I was purchasing a vehicle through Lexus of London that I saw on their autotrader.ca add. I inquired about the car and Stephanie contacted me on the phone and through email. Before we even got off the phone she had email packages in my inbox ! LoL She was super thorough and very detailed. Just wanted to thank her by writing this review. Its the least I can do. Being an out of towner and buying was uneasy for me but she made it seem soo simple. She's awesome to deal with! Thanks Stephanie Jason Corazza More
July 08, 2017
Hands down the best customer service we have ever received! There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her There isn't enough words to describe the exceptional customer service we have experienced with Stephanie! She truly goes above and beyond to make her customers feel important and puts your mind at ease! When we couldn't make it there to test drive a vehicle, she offered to drive it to us! My mind was blown, it seemed too good to be true! Just when you start to loose faith that there are no good people left in the world....Stephanie comes along rockin it! She was quick to contact us and straight up with everything! I am so grateful we fell into her hands for her to help us out! More
Other Employees Tagged: Kylie Ellis
July 07, 2017
Great experience at Lexus of London Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and Dealing with Stephanie and Lexus of London was a painless and easy process. It was a pleasure to do business with her. She was very professional and was looking out for my best interest. Coming from out of town as well she was very accommodating throughout the whole process. More
Other Employees Tagged: Kylie Ellis, Teagan McCombs
July 06, 2017
Awesome !! Stephanie and Lexus of london We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we We have dealt with Stephanie and Lexus of London with our last three SUVs. It was a pleasure to do business with her. She was very professional and we feel that she had our best interest at heart. We will enjoy our new car and will deal with her again. Lexus of London has always treated us well weather it be buying a car or taking it in for service. We will be happy to tell others of our great experience with Stephanie and Lexus of london. I must also mention Kylie and Teagan who also made our sale very satisfactory. Thank you all. More
Other Employees Tagged: Kylie Ellis, Teagan McCombs
July 03, 2017
Friendly, knowledgeable and keen to help Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She Stephanie responded to our Lexus "on-line" query almost immediately. She arranged for us to test drive an NX300h which we ultimately brought home. She was very knowledgeable about the vehicle. She provided us with options and gave us the time to make a decision. A week later we are pleased with the vehicle and our experience with her and the people at Lexus of London. More

