Simo Bassi
Simo Bassi at Universal Hyundai
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Simo Bassi | Page 3

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
388 Reviews
4.7

388 Reviews

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388 Reviews of Simo Bassi

August 21, 2024

Dealership Rating
Employee Rating

I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

by Ana Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Carlos Roman

Aug 21, 2024

Universal Hyundai responded

Ana, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Carlos and our team can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 16, 2024

Dealership Rating
Employee Rating

Good service. Attentive. I hope the car is good. But the salesperson seemed genuine and helpful. More

by BREDCLIENT47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner

Aug 16, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 07, 2024

Dealership Rating
Employee Rating

Excellent, professional, great job. Brian is good sales. The installation is clean and comfortable. Thank you More

by Sebastian Montes de oca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

Aug 07, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Brian, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 04, 2024

Dealership Rating
Employee Rating

Jennifer and Frankie were top notch, very knowledgeable and professional. They were available by text or phone. Simo was easy to work with also extremely professional. Robert Redford from finance was is a More

by VINIFERA97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Jennifer and our team had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 03, 2024

Dealership Rating
Employee Rating

The experience I had at universal Hyundai was exceptional. everyone was very welcoming, friendly and very helpful. More

by ALEXHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

Aug 05, 2024

Universal Hyundai responded

Thank you, Alex, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

Dealership Rating
Employee Rating

Have a great car and great service with Adrian the sales person thank you again More

by BLANCABROWN1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Adrian Grullon

Jul 31, 2024

Universal Hyundai responded

Blanca, Thank you for sharing your experience with us! We're happy to hear it went well working with Adrian and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 05, 2024

Dealership Rating
Employee Rating

Very professional and efficient. Great people selling a great brand. Looking forward to a long relationship. More

by KERRYWHEYWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Alexis Ramos

Jul 05, 2024

Universal Hyundai responded

Kerry, thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 04, 2024

Dealership Rating
Employee Rating

Fui por una mensualidad y me la cambiaron en último momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. More

by Hava1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Cepeda, darrin diaz

Jul 04, 2024

Universal Hyundai responded

Gracias por enviar sus comentarios, y nos disculpamos de antemano por no brindarle una experiencia de servicio excepcional. Nunca nos ha gustado ver que nuestro servicio no cumplió con los estándares que los clientes esperan, pero reseñas como esta nos ayudan a mejorar. Si no le importa comunicarse con nosotros para que podamos hablar directamente, nos encantaría abordar sus inquietudes en detalle. Gina Nava Gerente de Reputación gnava1@universalhyundai.com

June 06, 2024

Dealership Rating
Employee Rating

They are the best Hyundai dealer in the Orlando area. Service was awesome. Like them More

by Dmharrison80@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto, Ramces Rivera

Jun 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2024

Dealership Rating
Employee Rating

It’s good, but you have to make sure everything works with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. More

by SARAMEDINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Jun 07, 2024

Universal Hyundai responded

Thank you, Sara, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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