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Simo Bassi
Simo Bassi at Universal Hyundai
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Simo Bassi | Page 2

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
355 Reviews
4.7

355 Reviews

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355 Reviews of Simo Bassi

February 17, 2024

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Employee Rating

Great experience Service was excellent Love my car Very happy I really recommend Hyundai Great More

by eve86blue
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 18, 2024

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! Simo and our team are glad to hear you enjoyed your service experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 17, 2024

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Everybody was very friendly and professional and it ran like a well-oiled machine from the start to the Finish More

by Amyprill1998
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 18, 2024

Universal Hyundai responded

Amy, Thanks for sharing your thoughts about your experience with Universal Hyundai. Simo and our team appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 10, 2024

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My experience was a wonderful I was a first time buyer and Diego took care of me as if I was one of his own children buying new car he took me through all the steps that I needed to know and understand. I More

by aishagonzalez14
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 11, 2024

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Diego met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 09, 2024

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Everyone was amazing and very helpful Carlos Castro did a great job making sure we had the best deal and you can tell he's really good at he does More

by emfd1807
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 11, 2024

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

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Employee Rating

We thoroughly enjoyed the every step of the buying experience. Miguel was exceptional as our salesman. We have referred our friends that are in the market for a vehicle to come to Universal Hyundai. More

by Druchti0
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 07, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that Miguel had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

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The experience was effective The experience was good. I did a good Shop. All the staf were very polite and professional More

by vvb1409
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 07, 2024

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 07, 2024

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Excellent experience from test drive to purchase of vehicle. Would recommend Miguel Resto as knowledgeable, friendly salesperson to anyone. More

by Druchti0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto , Ramces Rivera

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Feb 07, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Miguel and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 06, 2024

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It was ok The dealers were professional and informative, great customer service . But the finance guy had terrible customer service and was rude . More

by reynolds765
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

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Feb 08, 2024

Universal Hyundai responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Gina Nava Reputation Manager gnava1@universalhyundai.com

February 06, 2024

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We were treated very well and taken care of quickly! Our questions were answered thoroughly and helped us make our decision. Finance experience was a breeze! More

by kgdaddis
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 06, 2024

Universal Hyundai responded

We are so glad that Simo had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 05, 2024

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Employee Rating

Love it Excellent ? ? everything about the Dealership I love it any professional Awesome job More

by MILTONFELICIANO1911
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 05, 2024

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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