Jose Cepeda
Jose Cepeda at Universal Hyundai
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Jose Cepeda

Finance Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
252 Reviews
4.8

252 Reviews

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252 Reviews of Jose Cepeda

April 29, 2024

Dealership Rating
Employee Rating

Omar Quintana is a real asset to your company He is very customer oriented. He is the reason I leased my Sonata at Universal. I live 60 miles away. Not satisfied with Finance Dept. Jose tried to snea More

by SEYVOGLINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus , Omar Quintana

Apr 29, 2024

Universal Hyundai responded

Thank you for the feedback. We appreciate your business and will share your comments with the team. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 26, 2024

Dealership Rating
Employee Rating

Great dealership. Giovannie was amazing to deal with. He was very straight fwd and presented transparent numbers from the start More

by SANCHEZCPA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Apr 27, 2024

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 26, 2024

Dealership Rating
Employee Rating

The manger Carlos J (I believe he had an initial after ‘Carlos’.man, I can’t express enough how he made me feel, very bad and as if I was wrong with going in with concerns. I was very embarrassed. He ke More

by Yn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Keith

Apr 29, 2024

Universal Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Gina Nava Reputation Manager gnava1@universalhyundai.com

April 24, 2024

Dealership Rating
Employee Rating

Fabio was great, not pushi or intense. He heard exactly what we wanted a d delivered on it More

by TRACYCHACON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Fabio Ventura

Apr 25, 2024

Universal Hyundai responded

Hi Tracy: Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 22, 2024

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Employee Rating

I put off my purchase because I dreaded buying a car. My purchase at Universal Hyundai turned out to be the best I’ve ever had. Mr Carlos Maldonado my salesman made feel informed and he and everyone I de More

by BATTSC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi , Carlos Maldonado

Apr 22, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Carlos and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Apr 22, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with Carlos to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 20, 2024

Dealership Rating
Employee Rating

I Would recommend this dealership. I was treated very well. Have no complaints. Chris, the salesman and Frankie worked with me so I could get the car. I bought a 2008 Sonata from this More

by TDITEWIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2024

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Christopher, Frankie, and our team here at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2024

Dealership Rating
Employee Rating

Mr Eddy Matos excellent sale person he helped me find my car with lower payment thank very much for you help Mr Matos More

by domingod1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Alexis Ramos, Errol Gillette , Eddy Matos

Mar 19, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 05, 2024

Dealership Rating
Employee Rating

Very nice dealership, clean! This is the 3rd car I purchased, my salesman Ceasar is great!! The people there are awesome! More

by HOPKINSRC1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Rhoda Allen

Feb 06, 2024

Universal Hyundai responded

Thank you! Cesar, Jose, and Rhoda appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 03, 2024

Dealership Rating
Employee Rating

I will recommend to my friends Universal Hyundai because I was treated very well and the personal was very professional in every way More

by PATRIALTERIO
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Feb 05, 2024

Universal Hyundai responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 29, 2024

Dealership Rating
Employee Rating

Omar and Jose Cepeda helped us out a lot. It's our sixth car we have bought in Universal. It's been a pleasure as always More

by Zorelix_1992
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

Jan 29, 2024

Universal Hyundai responded

Thank you for your very kind review. Jose and Omar strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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