Carlos DeJesus
Carlos DeJesus at Universal Hyundai
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Carlos DeJesus

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
115 Reviews

Dealership Experience

8 yrs, 4 mos

Industry Experience

17 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.8

115 Reviews

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115 Reviews of Carlos DeJesus

April 29, 2024

Dealership Rating
Employee Rating

Omar Quintana is a real asset to your company He is very customer oriented. He is the reason I leased my Sonata at Universal. I live 60 miles away. Not satisfied with Finance Dept. Jose tried to snea More

by SEYVOGLINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Omar Quintana

Apr 29, 2024

Universal Hyundai responded

Thank you for the feedback. We appreciate your business and will share your comments with the team. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 25, 2024

Dealership Rating
Employee Rating

I had a great experience with universal nissan I recommend everyone to visit and see all the good options of car More

by SHIVAMKR0273
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 05, 2024

Dealership Rating
Employee Rating

Carlos had great customer service and in fact the dealership was good overall. The reason for the low scores is because we specifically asked if the car smelled like smoke and were told it was a nons More

by MPREVITEFL
Recommend Dealer
No

Other Employees Tagged: Carlos DeJesus

Mar 06, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2024

Dealership Rating
Employee Rating

Carlos did an amazing job not rushing the entire process and truly helping me decide which car I wanted to buy. He allowed me to do an in depth test drive and helped me the entire day. Truly the best guy th More

by gabeggonzalezz
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus

Jan 15, 2024

Universal Hyundai responded

Gabe, Thank you so much for your kind words for Carlos, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 16, 2023

Dealership Rating
Employee Rating

Carlos went beyond my expectations. Great member of your team . Carlos made me feel like family . Jacob also assisted in getting my new vehicle . More

by JOEK2203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely , William King in finance should be due for a promotion . I had questions and William answered them without any hesitation . Great guy .

Nov 16, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that Carlos was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2023

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Employee Rating

Excelente atencion , muy cordial con los clientes y amabilidad es súper excelente ,te ayudan en todo lo que necesitas. Gracias More

by ZAEKLNFO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2023

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Employee Rating

Best experience i have had at any dealship. i will come back and see carlos for another car. More

by ARIEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you and that Carlos could make this a top-notch experience. We hope you enjoy your new vehicle, Ariel, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 10, 2023

Dealership Rating
Employee Rating

They both were very helpful with my first personal purchase of a vehicle. This was my 4th purchase from Universal Hyundai, but my first time buying on my own. They were able to make my comfortable and More

by Nikole Fuentes-Vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

Nov 11, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks, Nikole, for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

Dealership Rating
Employee Rating

Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 05, 2023

Aleyankee13 responded

Amazing service miguel matos and alexis did everything extremely Good

November 03, 2023

Dealership Rating
Employee Rating

For the past 15 years I have been purchasing my vehicles here, and the reason I keep coming back is not just because I trust the brand, but also because of the incredible experience, whether it is purchasin More

by guscolangelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Universal Hyundai responded

It's great to hear that Carlos was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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