Siddharth (Sid) Amalsadvala | Page 7

Exceptional Service I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and I have known Sid since 1997. He and Stacey Cohen are responsible for my continued patronage at this dealership. They go out for their way to earn and retain my business; no higher praise can be given than that. One can easily dismiss Stacey's actions for he is a co-owner. However, it takes special person to be able to deal with the public naturally and in a laid back manner. Sid's strength is his P.R. work. He knows and remembers his customers and that is the making of a successful Service Manager. It is a pity that the "shop" is located in a different building and hence unable to devote more time in the "front-shop", the only part of the service operation where the clients or in Lexus lingo "Guests" are in contact with. I have bought 5 cars (including a Toyota) from Siddiq and each time he has treated me without pressure, fairly and honestly. I told him that I expected him and the dealership to make money but not more than he would from his mother! I brought a friend to see Siddiq who was "interested" in buying a relatively lower end Toyota. The time and attention afforded by Siddiq to my friend who did not end up buying has to be commanded. It didn't matter whether one is potentially buying a Yaris or an LC, Siddiq will give one the same attention. More

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Always top notch service I went in to service my car and the moment I entered the dealership I was greeted with smiles. I dropped off my car for a few hours and my rental was I went in to service my car and the moment I entered the dealership I was greeted with smiles. I dropped off my car for a few hours and my rental was ready to go. Sid and the team always go above and beyond to service me and provide me with advice regarding my vehicle anytime I ask. They all know me by name and I appreciate the personal-touch. Once I picked up my vehicle Sid personally came out to ask how everything went which I like very much because in a Society filled with technology, the human touch is very rare. I would highly recommend getting your car serviced at the dealership as they are very knowledgeable and honest. Thank you Lexus Service team. More

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Sid was very helpful & always attended to my need s. Coordinated with the insurance company as well & made sure that my vehicle was serviced well. Good job ! s. Coordinated with the insurance company as well & made sure that my vehicle was serviced well. Good job ! More

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Excellent and Prompt Service by Sid & Ryan! Sid and Ryan did a fantastic job of booking me in to fix leaking Rear shocks at short notice and immediately took great care of that problem by replac Sid and Ryan did a fantastic job of booking me in to fix leaking Rear shocks at short notice and immediately took great care of that problem by replacing them! Thank you both for your warm and prompt support as always! More

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Fantastic experience every time ! Have been a 10 years and 5 th Lexus old customer a Erin Park Lexus now ! My experience with dealership and particular with Sid , Scott and Paul excee Have been a 10 years and 5 th Lexus old customer a Erin Park Lexus now ! My experience with dealership and particular with Sid , Scott and Paul exceeds expectations! Great team works guys , keep it up ! More

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QUALITY PRODUCT + SUPERB SERVICE I own Lexus vehicles since 1997. Every time I entertained another brand; quality and value brought me back with service department second to none. I i I own Lexus vehicles since 1997. Every time I entertained another brand; quality and value brought me back with service department second to none. I in particular commend SID. I call him the Maestro who keeps all in harmony and makes it amazingly look easy in a field complaints are more common place than complements. Scott and Paul are professionals with personable touch. They know their stuff. A special complement to OSCAR the master mechanic. I never met him in person, but the quality of his work is really noted. More

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best customer service Sid was detail oriented, gave the car and me a exceptional support and service i would highly recommend and come back to the dealershp, for the frien Sid was detail oriented, gave the car and me a exceptional support and service i would highly recommend and come back to the dealershp, for the friendlyness More

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EXCEPTIONAL SERVICE !!!!!! I have been dealing with Erin Park Lexus for years and every single time the service is exceptional! Friendly knowledgeable staff who go above and be I have been dealing with Erin Park Lexus for years and every single time the service is exceptional! Friendly knowledgeable staff who go above and beyond. They take the time get to know their clients. I drive from Guelph to have my car serviced and it is worth the drive! A big shout out to the Erin Park Lexus staff for their outstanding customer service. More

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Service Department is the Best - Reason I come back Sid Amalsadvala, Manager of the Service Department is outstanding. Sid and his team of Service Specialists are the sole reason that I have returned t Sid Amalsadvala, Manager of the Service Department is outstanding. Sid and his team of Service Specialists are the sole reason that I have returned to Erin Park Lexus when my Lease has expired. Sadly I never hear from Sales but I can count on the Fairness, Customer Care & Honesty of the Service Specialists led by Sid Amalsadvala. When I needed help it was the Service Dept. that was there to go the extra mile ... thanks Sid, Ryan, Scott, and the whole Team - you are the BEST. Over the years, Ryan Sheehey has always extended the same Service care of going the extra mile ... thanks Ryan for always being positive and helpful no matter how pressured or stressed the day may be as you never let that side show. The long hours & commitment to Customer Care is fantastic - Sid, your team has set a new "bar" for Service Performance & Commitment, one that management can be very proud of. Thanks very much for all you do, I enjoy being in business with you as an Erin Park Lexus owner ... because of the Service Department at Erin Park! More

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Another great experience at Erin Park! I recently purchased my fourth Lexus vehicle from Erin Park (a Certified Pre Owned 2015 RX350) and have been very pleased with both the purchase (assi I recently purchased my fourth Lexus vehicle from Erin Park (a Certified Pre Owned 2015 RX350) and have been very pleased with both the purchase (assisted by Abdul Ramadan and PJ Caletti) and the resolution of a recent warranty issue. Scott Bertrand and Sid Amalsadvala could not have been more courteous and helpful, going above and beyond to make my visit efficient, pleasant and effective. Scott went out of his way to ensure that I was consulted and informed about the work needed and what was performed. With a sales and service team of this high caliber, it is not surprising to see so many positive reviews and a thriving business. I anticipate being part of the EP Lexus family for a long time to come. More

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