Siddharth (Sid) Amalsadvala | Page 11

Nothing Ever Overlooked. This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the o This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the ownership experience with the service side, nothing is overlooked. From Norman to Sid, and Paul, the attention to detail, quality of service and attention always fully meets and usually exceeds my expectations. More

Helpful 0

Report | Print

Exceptional service Dealing with the service staff at Erin Park Lexus is always a pleasure. Sid and his team are phenomenal. They always take the time to recommend wha th Dealing with the service staff at Erin Park Lexus is always a pleasure. Sid and his team are phenomenal. They always take the time to recommend wha the best options aer and perform a great job executing the tasks. They are always very helpful and courteous and ensure that the customer is made to feel comfortable. More

Helpful 0

Report | Print

Top Notch Norman, Sid and Paul have never failed to meet my expectations. From acquiring new vehicles to advice on winter tires to tracking down minor rattling Norman, Sid and Paul have never failed to meet my expectations. From acquiring new vehicles to advice on winter tires to tracking down minor rattling noises they always get the job done efficiently. I have total satisfaction and confidence in the team at Erin Park Lexus. More

Helpful 0

Report | Print

excellent A very efficient,service with a nice smile and all the staff was very friendly make you feel at home especially in their lounge God bless them all A very efficient,service with a nice smile and all the staff was very friendly make you feel at home especially in their lounge God bless them all Thanks! More

Helpful 0

Report | Print

Excellent Customer Service This is our 5th car that we've acquired from Erin Park Lexus and they have consistently provided excellent customer service throughout the years. From This is our 5th car that we've acquired from Erin Park Lexus and they have consistently provided excellent customer service throughout the years. From the sales team (Norman) to the service department (Sid, Scott, Paul) - they are all very knowledgeable and attentive to the needs of their customers. From the moment you walk in, up until you leave, all of the staff make you feel welcomed and part of the family. I would highly recommend Erin Park Lexus! More

Helpful 0

Report | Print

Always amazing service I took my car in for routine service and detailing, the staff in the service department has always been amazing and always helpful. I would not take I took my car in for routine service and detailing, the staff in the service department has always been amazing and always helpful. I would not take my car anywhere else. More

Helpful 0

Report | Print

Work no Words GREAT serives This is my 7th Cars with Erin park Lexus for service or buying a new car we feel like we our home, always provided us good and amazing services.The d This is my 7th Cars with Erin park Lexus for service or buying a new car we feel like we our home, always provided us good and amazing services.The dealership staff are very knowledgeable with their line of cars, service and treat their customers with respect.Great Experience ! My service experience with a Sid and Norman has been beyond expectation .I would highly recommend the dealership . All the best . More

Helpful 0

Report | Print

Service Dept Great Experience ! My service experience with Paul and Sid has been beyond expectation . Would highly recommend the dealership , only because of them Great Experience ! My service experience with Paul and Sid has been beyond expectation . Would highly recommend the dealership , only because of them being present . All the best . More

Helpful 0

Report | Print

Always a Great Service Team This is my 3rd RX and all came from Erin Park. This tells you I'm pleased with the vehicle and the Dealer Service. Ryan and Sid always welcome me by n This is my 3rd RX and all came from Erin Park. This tells you I'm pleased with the vehicle and the Dealer Service. Ryan and Sid always welcome me by name, and know my vehicle and what was done last time and what is scheduled for this visit. At the end of the service appointment they review what I should expect on the next visit, walk me to my car, which has been washed, and thank my for being a customer. The 5 STAR rating system is not enough, this is a 10 STAR Store. More

Helpful 0

Report | Print

Always hesitant about Dealerships in the past ,,,?! Very impressed with your staff. Ryan has been an excellent advisor. Very honest, in a simple problem, which, if he wanted to, could have soaked me wit Very impressed with your staff. Ryan has been an excellent advisor. Very honest, in a simple problem, which, if he wanted to, could have soaked me with a hefty bill. Engine symbol was showing up on my display panel. I had serious concerns what might this cost me. He zeroed in on what might be the problem. Checked the gas cap, found it sort of loose, tightened it and advised me to always shut the cap tight & secure to avoid air seepage into the motor. Then telling me to go on my merry way advising that the signal on the dashboard would take a few days/weeks to disappear. My nightmares of a considerable bill disappeared!! Right enough, the symbol did disappear in a while. Someone else may have succumbed to the temptation of charging me an 'arm & a leg', for a check on the hoist. My skepticisms of service departments changed dramatically! Sid helped us with pointers when we asked him his advice about what to look for in a Lexus we were interested in buying at a (Jaguar) dealership - now, our current car. Anyone else may have been disinterested in lending free advice, knowing it was from another dealership. But, no, he was very patient in providing us with a lot of good pointers, even though, we could see he was preoccupied with other customers. The receptionist, too, was very welcoming to our presence and to our needs, and volunteered to fetch Sid to consult with us, knowing full well we were buying from another location. How could my wife and I not appreciate the efforts of these employees. Very professional. How can we not continue dealing with this organization? It seems to have changed our skepticisms about dealerships & their garage service...!? More

Helpful 1

Report | Print