Shawn Turcotte | Page 5

Grande Prairie Volkswagen responded

Hi emeriemacdonald, Thank you for the fantastic review! We're so glad to hear that you've always had a positive experience with our service department and continue to choose us for your oil changes. We appreciate your loyalty and will be sure to share your kind words with Darcy, Sam, Philippe, Shawn, Brad, Bryan, Mickaela, and Jade. We strive to provide efficient and top-notch service, and it's wonderful to know we're meeting your expectations. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi 1.grace.21, Wow, thank you so much for your continued loyalty! We're thrilled to hear this is your third Volkswagen purchase from us, and that you've had such a positive experience each time. We'll be sure to share your kind words with Philippe, Shawn, Madison, Michael, Sarah, and our finance team. It's fantastic to hear that they've made your car buying experiences so enjoyable, from the Jetta to the Taos and now the Tiguan! We love that you appreciate their thorough explanations and friendly approach. We're so glad you choose Grande Prairie Volkswagen, and we hope you enjoy your new Tiguan! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi digitec, Thank you for the wonderful review! We're so glad you found our facility neat and tidy and our staff pleasant, friendly, and accommodating. We strive to create a welcoming and positive environment for all our customers. We appreciate you taking the time to share your positive experience, and we'll be sure to pass along your compliments to Shawn, Madison, Bryan, Teri, and Mickaela. Thanks again for the 5-star rating! Sincerely, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Thank you for the wonderful review, SS! We're thrilled to hear that you had such a positive experience with our team members Shawn, Teri, and Chloe. Providing professional and attentive service is what we strive for, and it's fantastic to know that we met your expectations. We appreciate your high recommendation and look forward to assisting you again in the future! 😊🚗

Grande Prairie Volkswagen responded

Hi Abby, thank you so much for your kind words! We're delighted to hear that you found the process easy and that our team, especially Shawn and Chloe, made sure you had all the information you needed about your new vehicle. We always strive to make every experience seamless and enjoyable. If you ever need anything, don’t hesitate to reach out. Enjoy your new car, and welcome to the Grande Prairie Volkswagen family!

Grande Prairie Volkswagen responded

Hello Deep, thank you for sharing such a glowing review! We're overjoyed to know that Navpreet and Shawn were able to assist you swiftly and make your car buying process not only quick but truly hassle-free. It's great to hear that when others couldn’t meet your needs, Grande Prairie Volkswagen could. We're here for you anytime you need, both during and after your purchase. Looking forward to your next visit!

Grande Prairie Volkswagen responded

Hello Mike, Thank you for leaving us such a fantastic review! We're thrilled to know that your service visit for your Atlas went smoothly and that all your needs were addressed promptly. It’s great to hear that our courtesy car added convenience to your experience. Brad, Shawn, and the entire team here at Grande Prairie Volkswagen are committed to providing efficient and thorough service. We appreciate your recognition and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello, Thank you so much for sharing your positive feedback. We're delighted to hear that you found our team knowledgeable and our dealership a friendly place for your vehicle purchase. At Grande Prairie Volkswagen, we strive to provide thorough and expert guidance to ensure our customers leave happy. We appreciate your recognition of Shawn, Teri, and NavPreet for their service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hi Golda, Thank you for your feedback and for highlighting the responsiveness of our team and the excellence of our service department. We’re glad to hear that Shawn, Madison, Paige, and Mickaela were able to assist you during your visit. We apologize for the inconvenience regarding the availability of loaner vehicles and appreciate your patience. Your comments are invaluable as they help us improve our services. We look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team