Shawn Longworth | Page 39

Solid Performance We stumbled across a great vehicle online one night after thinking about buying a truck. Were given the number of Shawn Longworth and made contact af We stumbled across a great vehicle online one night after thinking about buying a truck. Were given the number of Shawn Longworth and made contact after hours on his drive home. Every step of the process was enjoyable and smooth. No surprises and an overall pleasant experience. Well worth the drive to London from Toronto for this service. Thanks Shawn. More

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Awesome service HappyCustomer2times This is the second purchase at Toyota Town through Shawn Longworth and as expected he was very friendly and professional. Shawn was very knowledgeable This is the second purchase at Toyota Town through Shawn Longworth and as expected he was very friendly and professional. Shawn was very knowledgeable in all aspects and we were very happy to have him as our sales adviser.The dealership is welcoming and has outstanding service. I would recommend Shawn to anyone seeking quality sales service. More

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Buy new vehicle Shawn is very friendly. He shiw me differnet tyoe of vehicles and try to find what best suit me and best deal for my finance Shawn is very friendly. He shiw me differnet tyoe of vehicles and try to find what best suit me and best deal for my finance More

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My 2019 Tacoma is amazing and I would like to say Thank you to Shawn Longworth and Nicole for taking care of me in the purchase of my new Toy!!! They bent over backw is amazing and I would like to say Thank you to Shawn Longworth and Nicole for taking care of me in the purchase of my new Toy!!! They bent over backwards for me to have my new truck ready to go on the day I wanted it !!! I would recommend anyone to go and see Shawn at Wharncliffe Toyota to purchase their new Toyota!!!! Thanks guys More

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Peace of mind and honesty 😁 This morning I showed up to Toyotatown service bay without an appointment. Jason ( a familiar face) a Senior Service advisor greeted me with his usua This morning I showed up to Toyotatown service bay without an appointment. Jason ( a familiar face) a Senior Service advisor greeted me with his usual smile and pleasant demeanour. I told him that I didn’t have an appointment today but had a sleepless night because of service appointment I had done ( the first and only time) at another Toyota dealership closer to my home yesterday. I recalled the events of yesterday’s service at ANOTHER dealership and that it had left me very distraught and questioning the integrity their service department especially the service advisor I dealt with there!!! Jason told me that it was no problem to have a look at my car right away and immediately put my mind at ease. Jason opened the hood of my vehicle, had a look around and then went into the service bay and came out with 2 individuals; Joe Moniz and Sandrae Chen. They looked with a flashlight at my water pump and decided to put my vehicle up on a hoist just to have a better look. After they closed the hood to move my vehicle into the service bay, Sandrae notice that my windshield wipers on the front of my vehicle were ripped ( the other dealership changed my oil yesterday and supposedly did an inspection of my vehicle of fluid levels etc but missed this) !! After inspecting my vehicle, Joe Moniz brought me back into the service bay.... explained things and showed me and most IMPORTANTLY assured me that I would have no problems with regards to my water pump on my return trip to Toronto. When I asked the other dealership if it was safe for this they gave me no assurances and wanted to do it ASAP . The service advisor at the OTHER dealership even said with regards to having the water pump replaced, “You don’t have to pay for it ; it is covered under warranty.” Lastly, Toyotatown replaced my wiper blades and took the time to inspect my vehicle and most importantly, put my mind at ease with regards to my vehicle’s safety. When I asked to pay ... they told me there was no charge and to have a good trip!! I have bought my last 3 vehicles from Toyotatown and had my vehicle service done there over the years. They are VERY HONEST , VERY PROFESSIONAL and EXTREMELY COMPETENT!! Thank you Jason, Joe and Sandrae for helping me out today!! More

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Amazing The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal ski The whole gang at Toyota-Town could not have been more friendly and kind. Our sales rep, Brian not only was knowledgeable with great interpersonal skills, but was also a Pink Floyd fan and Seinfeld aficionado. He was able to get us into a better model car than what we thought we could get. All in all, inove with our Sienna and the folks at Toyota-Town. Thanks all! More

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Rav 4 XLE Premium Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price Shawn was always helpful and answering every question with kindness and passion for his Job and Toyota in general . He worked with me to get a price that worked for me with all I wanted on a vehicle. This was a big purchase, with all the informative feedback this was an easy decision with the expert help from Shawn. More

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Happy customer Recently purchased a 2017 Toyota Camry from Shawn and he was absolutely amazing to deal with! He was so outgoing and definitely aimed to please! He wa Recently purchased a 2017 Toyota Camry from Shawn and he was absolutely amazing to deal with! He was so outgoing and definitely aimed to please! He was so accommodating with our purchase and we couldn’t be happier with the service we received!! Thanks Shawn! More

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Best Buying Experience Ever My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a My wife and I have lived in several different locations in Ontario and have purchased many new vehicles since 1973. In those 46 years we've bought a lot of different makes and models and have seen the "good" and "less than good" dealers and salespeople. Our 2019 RAV4 Trail is the first vehicle we've purchased since moving to London. Based on the reviews we'd read about ToyotaTown we expected a positive experience and we were not disappointed. Our salesperson was Shawn Longworth. From the moment we met him we were impressed with his friendliness, product knowledge and low pressure approach. But most of all, it was his unbridled enthusiasm we noticed. It was like he was buying that RAV4 for himself and wanted everything to be perfect. We had narrowed our choices down to the Limited and the Trail models. Shawn spent a lot of time with us sitting in the demonstrators and explaining all the features. Due to our time constraints that day, we passed on a test drive but returned a few days later to go for a drive with Shawn. We were sold on the Trail model. We picked our colour, a few add-ons (which were not pushed on us, we requested them) and were ready to sign with one further request. Due to some unanticipated personal circumstances we needed the new RAV within a very short time frame. ToyotaTown didn't have the exact vehicle we wanted in stock and it would normally take several weeks for one to be built and delivered. We doubted that things would work out as we hoped but Shawn said "Let me see what I can do." This was on a Saturday. On Monday he phoned to say that he had "arranged it". Our vehicle would be on the assembly line 2 days later on Wednesday. We found that incredible. Shawn's determination to meet all our requirements, by whatever magic he used, was amazing. If we could give him more than the 5 stars, we would. From our experience, ToyotaTown is a bright, happy, enthusiastic place. Everyone we met there was competent, professional and had a welcoming attitude. Special kudos to Jen and Jason in Parts for getting the winter tires and wheels we needed rushed in, to Andre for arranging the extras and to Service for having our new RAV ready for us so quickly. More

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Great Experience This was my first time buying a vehicle from Toyota Town and I was very impressed. Very friendly staff, and great atmosphere. I had the pleasure of de This was my first time buying a vehicle from Toyota Town and I was very impressed. Very friendly staff, and great atmosphere. I had the pleasure of dealing with Shawn Longworth as my sales rep and he was fantastic. Shawn was very helpfull throughout the whole process when i purchased my 2018 Tacoma and I will definatly looking for Shawn when it comes time for the next one! -Tim More

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