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Shannon Sousa
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Shannon Sousa | Page 2
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
230 Reviews
Dealership Experience
20 yrs, 2 mos
Industry Experience
21 yrs, 2 mos
Languages Spoken
English
230 Reviews
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230 Reviews of Shannon Sousa
December 08, 2023
We very thing was pretty much perfect. And went off with out a problem great job And went off with out a problem great job More
by JSFLETCH1
Verified CustomerOther Employees Tagged: Sterling Daniels, David Dirito, Kevin Hubert , Marina Felix, Sean Thomas
September 28, 2023
Sean Thomas was great and walked us through the process well. It was a smooth interaction. The cashier was great as well. Shannon is an awesome manager. well. It was a smooth interaction. The cashier was great as well. Shannon is an awesome manager. More
by JANDBTHOMAS
Other Employees Tagged: Sean Thomas
September 14, 2023
Excellent service. Showroom clean, waiting room is comfortable, overall nice. Sales: Zack Tziolis was pleasant to deal with, made our car purchase a cinch, great se Showroom clean, waiting room is comfortable, overall nice. Sales: Zack Tziolis was pleasant to deal with, made our car purchase a cinch, great service. Finance Dept. : Shout out to Erin. She was pleasant & incredibly knowledgeable. Service: Compliments to Ricky Quintana and Shannon Sousa for their excellent work, productivity & efforts to achieve such high standard of service. Kept us apprise of the process. Over all: Everyone's attitude towards their work is on an entirely different level. More
by Marilyn
Other Employees Tagged: Erin Scordelis Scripillit, cole scordelis, Zack Tziolis , Ricky Quintana. Five Star to him.
July 27, 2023
My family have been repeat customers for years! Just bought our 8th car with them! Just bought our 8th car with them! More
by THEDETRES
Other Employees Tagged: Sterling Daniels, John Benitez, Kevin Hubert , Erin Scordelis Scripillit , Jim Cord
July 26, 2023
Sean was very helpful. He knew exactly what was going on with my car and got the part replaced and ordered the other part I needed. He referred made sure the parts departme He knew exactly what was going on with my car and got the part replaced and ordered the other part I needed. He referred made sure the parts department had the cargo cover in stock and answered all my questions. We appreciate his help! We look forward to getting the other part replaced soon. More
by PINK93MS
Other Employees Tagged: Ron Simi, Sean Thomas
July 01, 2023
As always, a great experience at Dorito Bros: service advisor, parts and repair of car, the best customer service I’ve ever experienced! advisor, parts and repair of car, the best customer service I’ve ever experienced! More
by JUFLETCH
Other Employees Tagged: Marina Felix
June 25, 2023
Thanks for taking care of my car Excellent service , surprised that all work was under warranty. Vw is the best surprised that all work was under warranty. Vw is the best More
by 2AAUTOBODY2015
Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, David Dirito, Ron Simi, Kevin Hubert , Marina Felix, Sean Thomas , Tim Luong
June 15, 2023
Love this service dept. Very helpful with learning my new vehicle and taking care of it. Very helpful with learning my new vehicle and taking care of it. More
by mel.ferguson
Other Employees Tagged: Kevin Hubert
May 28, 2023
Service staff was very friendly and professional. Sales rep let me test drive an Atlas while I was waiting for my Tiguan to be serviced. Pleasant and comfortable waiting area. Sales rep let me test drive an Atlas while I was waiting for my Tiguan to be serviced. Pleasant and comfortable waiting area. More
by DANIELANTHONYGARCIA
Other Employees Tagged: John Benitez , Tim Luong
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