Sean joined the ToyotaTown team over 12 years ago. His extensive expertise in both product sales and automotive financial service management, has provided him with a solid foundation and understanding of the many aspects of the automotive industry. Eventually Sean worked his way up to his current role as the ToyotaTown Floor Manager. "Of the many things I enjoy about my chosen career my favorite part has to be my interactions with our fantastic and ever-growing customer base. Every day I look forward to applying my accumulated knowledge to helping you select the vehicle that best fits your life."
Read moreDealership Experience
16 yrs
Industry Experience
16 yrs
45 Reviews
Write a Review45 Reviews of Sean Cragg
April 01, 2018
Very helpful wonderful Bought two trucks and two cars from Toyota Town Chad Marques was not pushy gave us time to decide Nichole was very helpful with the financing also giv Bought two trucks and two cars from Toyota Town Chad Marques was not pushy gave us time to decide Nichole was very helpful with the financing also giving us some tips on the bug deflector and the tinted windows showing us the difference between the appearance of the white compared to the blue cars. He helped us with the Airo plan miles and got us started on them . and Sean Cragg was wonderful. He spoke with our insurance co. We cannot be more pleased with the ones mentioned as everyone was more than willing to help us delivery was on time I was shown everything and how things worked ,I cannot say enough good things about Toyota Town Wonderful and most helpful showing respect to us . Thank you all ,Rita Ramsdale More
Other Employees Tagged: Nicole Levasseur, Chad Marques
October 17, 2017
First service visit. It was my first service visit since purchasing my new Toyota 2017 Rav4 in July of this year. The visit was to purchase and put on winter tires. I was It was my first service visit since purchasing my new Toyota 2017 Rav4 in July of this year. The visit was to purchase and put on winter tires. I was greeted by friendly personal who guided me to the service department. There I was promptly attended to by a friendly and knowledgeable young lady (Helena Vrabec). She took care of all my booking and provided a free coffee voucher for me while waiting. The service was completed on time, appreciated the complimentary car wash and fast and friendly financial service. Thank you to Sean Cragg, Helena Vrabec and the service techs for such great service.... More
Other Employees Tagged: Helena Vrabec
September 06, 2017
purchase of my new RAV4 hybrid What a great place to deal with. Knowledgable people who are as enthusiastic about your purchase as you are. Sylvia Donovan was so knowledgeable abou What a great place to deal with. Knowledgable people who are as enthusiastic about your purchase as you are. Sylvia Donovan was so knowledgeable about every facet of my new vehicle that I was very impressed. Thanks. More
Other Employees Tagged: Sylvia Donovan, Janine Feenstra
August 17, 2017
Excellent sales representative I was pleasantly surprised by David High and his positive, helpful attitude. He went above and beyond to give me general vehicle tips and help whenev I was pleasantly surprised by David High and his positive, helpful attitude. He went above and beyond to give me general vehicle tips and help whenever I needed it. I only wish they would have made the $500 service package optional. They say it's built into the cost of the vehicle but my receipt clearly shows an additional $500 charge. Overall excellent experience. More
Other Employees Tagged: B B, Andre de Coning, David High
June 28, 2017
EXCEEDED OUR EXPECTATIONS We have two Toyota vehicles, both are serviced by Toyota Town and earlier this year we decided it was time to replace our Sienna. Before I buy a vehic We have two Toyota vehicles, both are serviced by Toyota Town and earlier this year we decided it was time to replace our Sienna. Before I buy a vehicle I do lots of research to see what the experts and the average person say about the vehicles that I am considering, and then I usually visit a few dealerships to look over the vehicles and ask questions. After checking out a couple other dealerships I went to Toyota Town where I was introduced to Kevin Swan. Kevin sat down with me and we talked about what I was looking for in a vehicle and he asked lots of questions and he showed me several new vehicles that I was interested in and answered all my questions. I returned a few days later with my wife and we test drove a vehicle that we liked but we found the back seat of the vehicle we test drove was just a bit small to fit our three grown daughters. I had mentioned to Kevin in our first meeting that we kept our Toyota's for a long time so Kevin asked if we would be interested in a slightly used Highlander with low mileage that had been sold and serviced by Toyota Town. We were interested but I was concerned that the 2013 Highlander Limited might be priced over our budget. Kevin showed us the vehicle and we took it for a ride and we were hooked. We worked out a deal that was within our budget and Kevin assured us that after Toyota Town's Detailers were finished with it, the vehicle would look like new. I arrived to pick-up the vehicle a few days later and the vehicle was out front, full of fuel, shining from top to bottom and spotless inside and out. It is so refreshing to have a dealership care enough about customer service to go above and beyond what even I expected. In the end we spent less money than we planned and got a vehicle that better suited our needs. We look forward to many years with the Highlander Limited and we are very grateful for the wonderful purchasing experience provided by Kevin and the Toyota Town team. Chris C, London Ontario More
Other Employees Tagged: Janine Feenstra , Kevin Swan
April 15, 2017
Grest Experience with Geordie at ToyotaTown Had a great experience at ToyotaTown. Geordie was awesome to work with! Very patient and knowledgeable. Extremely happy with our Rav4! If your lookin Had a great experience at ToyotaTown. Geordie was awesome to work with! Very patient and knowledgeable. Extremely happy with our Rav4! If your looking to get a new vehicle I highly recommend him! Thank you Geordie and thank you ToyotaTown! More
Other Employees Tagged: Geordie Hock , Vladimir Stepancev
April 03, 2017
Easy and relaxing experience I purchased my first new vehicle at ToyotaTown, a 2017 Tacoma. I never felt any pressure during the process and all of my questions answered. From Sal I purchased my first new vehicle at ToyotaTown, a 2017 Tacoma. I never felt any pressure during the process and all of my questions answered. From Sales, to Finance and to John for delivery, all staff were great to deal with. My wife and I will definitely be back when we need to replace our second vehicle. More
Other Employees Tagged: John Docherty, Vladimir Stepancev
March 11, 2017
Fantastic customer service! This is a team of people who are highly motivated to create a spectacular experience for the customer. Courteous, knowledgeable, friendly and honest! This is a team of people who are highly motivated to create a spectacular experience for the customer. Courteous, knowledgeable, friendly and honest! Thanks again John Docherty, Sean Cragg and Janine Feenstra! More
Other Employees Tagged: Janine Feenstra , John Docherty
March 03, 2017
Buy here This is the 4th car purchased at toyoata town,each time a great experience. Sean O'Grady & Sean Cragg gave us great service & a price that we are happ This is the 4th car purchased at toyoata town,each time a great experience. Sean O'Grady & Sean Cragg gave us great service & a price that we are happy with Joe from service gave us an honest assessment of our trade in. Thanks Joe! Recommend Toyota town to eveveryone. We will be back!! R&B Hayward More
Other Employees Tagged: Adel Al Rayes, Sean O'Grady
November 29, 2016
Great service!!! My husband and I recently purchased a 2017 Tundra from Allycia Mulcair at Toyota. I can't say enough good things about Allycia. She really did always My husband and I recently purchased a 2017 Tundra from Allycia Mulcair at Toyota. I can't say enough good things about Allycia. She really did always go above and beyond explaining everything to us, not making us feel rushed or pressured and answering every single question we had in such detail that we never had any doubts. She is so personable and we appreciated very much her taking care of our baby while we test drove vehicles so that we could have some time to think just the two of us and didn't have to juggle car seats around. I think it speaks volumes that we were given quotes at other dealerships that we more affordable for our family because of their lower price tag and offering lower financing but we just really wanted to buy a vehicle from you because of the service you provided. Going into the dealership felt so comfortable and relaxed and we were able to make a decision that we are really happy with! We will definitely be coming back for our next vehicle! Thanks again Allycia, you are the best!!! More
Other Employees Tagged: Allycia Mulcair

