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Scott Lupo
Scott Lupo at Family Hyundai

Scott Lupo | Page 22

Finance Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
385 Reviews
4.5

385 Reviews

Write a Review

385 Reviews of Scott Lupo

February 02, 2023

Dealership Rating
Employee Rating

With the limited experience I have had with Family Hyundai, my experience has been great. With the wait times for appointments was lower though. More

by matthewcastaneda7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

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Feb 02, 2023

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Matthew, and we're happy to hear that we met your expectations. Thank you for choosing Family Hyundai, we look forward to having you as a valued customer for many years to come!

January 29, 2023

Dealership Rating
Employee Rating

Very friendly and knowledgeable staff, everyone will go out of their way make sure the customer is satisfied More

by M.USCINSKI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristi Feinberg

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Jan 30, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2023

Dealership Rating
Employee Rating

Larry was great to deal with. Very open and helpful and completed things promptly and without issues More

by CPD5372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaclyn Bobbitt , Larry Edwards

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Jan 30, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Larry to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2023

Dealership Rating
Employee Rating

Good job very efficient very quick. Mike took his time explaining the issues we’ll done More

by IVWRTNG22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Kratschmer , Sonata Bartkus

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Jan 14, 2023

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Mike, Scott, and Sonata work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2023

Dealership Rating
Employee Rating

PJ an awesome young man super patient and helpful. Great service provided for our buying experience More

by Elderbrown1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Smith

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Jan 10, 2023

Elderbrown1212 responded

Great job PJ

January 09, 2023

Dealership Rating
Employee Rating

Love Family Hyundai! I've been a customer at Family Hyundai for over 18 years. It was a no brainer when it came time for me to purchase a new vehicle. Service, Sales, Man More

by MICHELLE.BYRDAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Al Pellizzeri , PJ Smith, Crystal from Service Department

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Jan 10, 2023

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business, Michelle, and hope to see you again soon!

January 06, 2023

Dealership Rating
Employee Rating

I’ve fill this out before I will say that P H did a outstanding Job More

by damon.fugate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Joe Panici

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Jan 07, 2023

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

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Employee Rating

Excellent service! ! Great people!! Very Professional! Best dealership and very professional service! I will be recommending you to everyone!! Thank you! More

by Agathagreco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Michael Kratschmer, Mike Majors , Sonata Bartkus, Shannon Garreffa, Eric Kratschmer, Joe Panici, Tom Salin

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Jan 06, 2023

Family Hyundai responded

Thank you for choosing Family Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, Agatha, and we hope to see you again!

January 03, 2023

Dealership Rating
Employee Rating

I made a call to Scott in finance yesterday about an urgent matter. Not only did I NOT hear back from him, I called today and tried to speak to Joe. Left a message, to no response. This is NOT ACCEPTABL More

by FLEX3356651
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Panici

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Jan 07, 2023

Family Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 01, 2023

Dealership Rating
Employee Rating

P.T. Smith was a good salesman. He met my son and I upon entry into the dealership and accompanied us on the testdrive, telling us everything about the car.He didn't pressure us into a sale. More

by Lv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: PJ Smith

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Jan 03, 2023

Family Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

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