Sarena Hansen | Page 8

Only thing I didn't like was the 90 minute wait for service. Kind of makes appointments useless. Outside of that, I love the dealership they always recalibrate my car to factory new condition which I h service. Kind of makes appointments useless. Outside of that, I love the dealership they always recalibrate my car to factory new condition which I highly appreciate. More

by Theresa T Verified Customer Verified Customer

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This dealership has an ace salesman in Bernie. He was pleasant and made sure that my new Seltos was taken care of to my liking. He was pleasant and made sure that my new Seltos was taken care of to my liking. More

by LENANDJAN Verified Customer Verified Customer

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Excelente personal muy buen trabajo atención en español recomendados 100% Gracias por tan excelente trabajo recomendados 100% Gracias por tan excelente trabajo More

by JAGRILLET Verified Customer Verified Customer

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Service was good but I had to return two days later because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get because the check engine light came on and a sensor had to be tightened. I also asked for a car wash and that didn’t happen. I ended up going to get a car wash on my own. More

by brian.marx Verified Customer Verified Customer

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Joe Towers was my salesman and he was fabulous and I would’ve never bought a car from anybody else would’ve never bought a car from anybody else More

by brunner4106 Verified Customer Verified Customer

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I was in for service Aug 2024 tire rotation, my truck was too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered t too large for the alignment rack, so they did not align tires. They side swiped the side of my truck bringing it into the building. Never bothered to tell me or fix what they did. I saw it when I picked it up, white paint all down the side of my black truck. The service manager immediately took the truck and got the paint off, no scratches seen. A day later I noticed that they had hit the running board as well denting it a bit and the end cap was missing. They ordered the part and it finally arrived in Jan 2025, I went in for them to install it and it was the wrong part. They would order another. Never heard from them again. I left messages and called, no response. I will not be going back there again. More

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You guys are very nice and respectful and very informative and get the job I was in and out informative and get the job I was in and out More

by ANTHONYSTEINLE5 Verified Customer Verified Customer

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The dealership is very attentive to myself and needs and answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. answers any questions. Serena is very smart and helpful and courteous. They always keep me informed on what is going on. More

by ANTHONYAUSTIN19651965 Verified Customer Verified Customer

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I love coming to this dealership they're very friendly I'm on my third Kia and I think when I'm done with this one I'll be back for another one I'm on my third Kia and I think when I'm done with this one I'll be back for another one More

by MARTINHOLLEY4 Verified Customer Verified Customer

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At Russ Darrow the service people are very good about being on time, telling customers about upcoming car maintenance and are polite. being on time, telling customers about upcoming car maintenance and are polite. More

by RLOD Verified Customer Verified Customer

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