Ajmal Taujoo

I prefer the West Madison location. Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt Team seemed preoccupied, shortstaffed? Helpful in scheduling and adjusting my appt More

by RRAMIREZ196877 Verified Customer Verified Customer

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Everyone is always friendly, informational and gets me in and out as quickly as possible. and out as quickly as possible. More

by XXHK23XX Verified Customer Verified Customer

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Very convenient by being close to the freeway. The people are knowledgeable and friendly. It was a very fast service. The people are knowledgeable and friendly. It was a very fast service. More

by donovan.bell Verified Customer Verified Customer

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Reason for a visit recall on Multi-function switch. Thank you for the service and the car wash Thank you for the service and the car wash More

by happyr426 Verified Customer Verified Customer

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Well first I wanna say thank you! But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys th But I was very upset with how I was told nothing was wrong with my vehicle to then find out something was wrong! Then I get a rental thru you guys that was very disgusting and dirty. I literally couldn’t even let my kids sit in car! I have plenty of pictures I would love to share! Who can I share this with? Website? Thank you More

by Jessica Verified Customer Verified Customer

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Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More

by Mmeressa Verified Customer Verified Customer

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They over priced and want you to pay for things that they think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and tru think could be wrong instead of finding the issue and fixing the problem. We already buying vehicles. From you guys at least be more lenient and truthful with your customers. More

by mlshorter04 Verified Customer Verified Customer

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The staff in the service center really show they care about their customers. They provide great, reliable service. about their customers. They provide great, reliable service. More

by KELLYMAE610 Verified Customer Verified Customer

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Dealer was fast to take the car in and replace the parts well providing me a free loaner vehicle. well providing me a free loaner vehicle. More

by jaminb236 Verified Customer Verified Customer

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I bought a used vehicle that stopped working one hour off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be off the lot the service department stated it would cost 2700 to fix the clutch do to user error total cost plus. Car repair and loan cost would be 13000 for a garden ornament More

by ACATNAMEDPRETTY Verified Customer Verified Customer

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