Sarah Taylor | Page 3

Grande Prairie Volkswagen responded

Dear Anita Labbe, Thank you for sharing your wonderful experience with us at Grande Prairie Volkswagen. Your praise for our service and the knowledge of our staff, especially Shawn, Teri, and Sarah, truly warms our hearts. We believe in taking the time to understand our customers' unique needs and preferences, ensuring that we match them with the perfect vehicle. Your acknowledgment that our team cares about finding the ultimate vehicle for our customers reaffirms our commitment to personalized service. Should you have any further questions, require assistance, or simply wish to share more about your experience, please don't hesitate to reach out. We value your business and are eager to continue serving you in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Chute.tj, Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service. The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you. To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers. Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again. Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Marlene Pulay, Thank you for sharing your positive feedback about your experience at Grande Prairie Volkswagen. We are thrilled to hear that you found our dealership to be great and a good place to deal with. At Grande Prairie Volkswagen, we take pride in providing excellent service to our customers, and we are glad that our staff was awesome during your visit. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts. Thank you for choosing Grande Prairie Volkswagen. We appreciate your business and look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Veronica Thibert, Thank you for your kind words and for recognizing the exceptional service provided by our team at Grande Prairie Volkswagen. We are thrilled to hear that our staff, including Teri Lorenzen and Sarah Taylor, went above and beyond to assist you and make you feel supported. We take great pride in our friendly and welcoming environment, and we are delighted that you experienced that during your interactions with us. Our team is dedicated to helping our customers with their needs and ensuring their satisfaction. We will make sure to pass on your appreciation to Teri Lorenzen, Sarah Taylor, and the rest of our team. Your feedback is greatly appreciated and motivates us to continue providing amazing customer service. Thank you for choosing Grande Prairie Volkswagen. We look forward to serving you again in the future and providing you with the same level of exceptional assistance. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen