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STEPHANIE SPANGLER

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STEPHANIE SPANGLER | Page 12

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9

139 Reviews

Overview Reviews (139) Inventory (295)

4.9

139 Reviews

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139 Reviews of STEPHANIE SPANGLER

February 22, 2024

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Employee Rating

Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. my truck since I purchased it from them in 2023. More

by cager5505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, MANNY PATEL, DAKOTA BOOTH, ROBERT MUIR, SAM BELL, ALICIA CHAPMAN-JONES, JON CONWAY, SCOTT MIKULEC, EDWIN WARREN

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Feb 22, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Dealership Rating

Employee Rating

Stephanie was very pleasant and informative. Also very helpful with Nav System update. Provided me with a printout of info and walked me through steps to be taken. Also very helpful with Nav System update. Provided me with a printout of info and walked me through steps to be taken. More

by WBAUERVA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 22, 2024 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 20, 2024

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Employee Rating

Great service, I will continue to bring my vehicles in for service and inspections in the future for service and inspections in the future More

by WGHARKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

Helpful 0

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Feb 20, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Dealership Rating

Employee Rating

Both the service advisor and service department went above and beyond with this customer service and diagnostics of the vehicle. Thank you above and beyond with this customer service and diagnostics of the vehicle. Thank you More

by rspano

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 15, 2024

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Employee Rating

Very good Fast service. Stephanie explained everything that needed to be done. I will get further work done later. Stephanie explained everything that needed to be done. I will get further work done later. More

by KLINK47

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Feb 15, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 14, 2024

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Employee Rating

totally appreciate Stephanie she is the BEST and represents your brand superbly totally professional and always a can do attitude represents your brand superbly totally professional and always a can do attitude More

by JOHN@SECONDST.COM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Feb 14, 2024 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

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Employee Rating

Very satisfied with service department and timeliness of getting my vehicle back. Communication was very appreciated getting my vehicle back. Communication was very appreciated More

by hondos.steve

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 14, 2024 -

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 14, 2024

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Employee Rating

I already have. Service was great and staff was also. Totally satisfied. I'm done. Enough. Service was great and staff was also. Totally satisfied. I'm done. Enough. More

by WG4F

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Feb 15, 2024 -

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2024

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Employee Rating

My F150 died and I had it towed to Southern on a Thursday night. It was diagnosed on Friday. Part ordered and fixed on Monday. night. It was diagnosed on Friday. Part ordered and fixed on Monday. More

by RSUSTELLO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Feb 14, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Dealership Rating

Employee Rating

I drive 40 minutes to Southern Ford from Virginia Beach due to the excellent service. due to the excellent service. More

by MiraLou

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Feb 14, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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STEPHANIE SPANGLER | Page 12

ASM

Southern Ford

139 Reviews of STEPHANIE SPANGLER

Dealership Inventory (295 Vehicles)

Had a great experience?Spread the word.

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