MANNY PATEL
MANNY PATEL at Southern Ford
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MANNY PATEL

SALES MANAGER

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.3
15 Reviews
4.3

15 Reviews

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15 Reviews of MANNY PATEL

May 12, 2024

Dealership Rating
Employee Rating

Management I spoke with just did not care about my concerns on service and treatment I received from their service manager / advisor More

by Finchramon16
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: JON CONWAY

May 14, 2024

Southern Ford responded

Ramon. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 07, 2024

Dealership Rating
Employee Rating

Stephanie was very pleasant, polite, professional and informative. Dealing with professionals like Stephanie and consistently receiving excellent service from Southern Ford are two of the main reasons I More

by MCENTIREPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 29, 2024

Dealership Rating
Employee Rating

Excellent service! Michael and Manny provided answers to all my questions and worked out a deal that was comfortable to everyone. Highly recommend paying them a visit i More

by bunchofhalls
Recommend Dealer
Yes
Apr 30, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 17, 2024

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Employee Rating

So far MUCH IMPROVED SERVICE since Southern took over! Your pick up and delivery service is an enormous convenience for me More

by TRAILHEAD18
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY , Gwen Saunders

Apr 18, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 15, 2024

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Employee Rating

We have been regular customers with Hall Ford, now Southern Ford for years now and their customer service has always been top notch. More

by jvlch98
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 15, 2024

Dealership Rating
Employee Rating

Eddie in the service department worked with sales team to get issue taken care of a no charge. Will definitely go back in the future. More

by fansabo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDDIE MARSHALL

Apr 16, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 11, 2024

Dealership Rating
Employee Rating

I've always been treated with respect and my vehicles have received the best service here. I was nervous when the ownership changed, but those feelings have passed after multiple visits and still getting More

by kmcguffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 09, 2024

Dealership Rating
Employee Rating

Wonderful upgrade from the dealership that was there before. I have nothing bad to say about it. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JARED STARK , ELSHAN ALAKBAROV

Apr 09, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2024

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Employee Rating

Rob, Joe & Manny are very understanding & helpful in the process of buying our new car. I will highly recommend them to anyone who is looking for a Ford product! More

by Andrewswendy58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 15, 2024

Dealership Rating
Employee Rating

Great to deal with. Found the vehicle i was looking for. In and out quickly More

by jseaman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ROBERT MUIR

Mar 15, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

1

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