ROBERT MUIR
ROBERT MUIR at Southern Ford
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ROBERT MUIR

SALES CONSULTANT

Southern Ford

12896 Jefferson Ave
Newport News, VA 23608

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4.7
7 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

Specialties & Trainings

Fleet and commercial sales

4.7

7 Reviews

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7 Reviews of ROBERT MUIR

April 26, 2024

Dealership Rating
Employee Rating

The service department had my car diagnosed and fixed quickly. Jon Co way was helpful and so was the technician. More

by RAVEN.CASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSH COBB, DAKOTA BOOTH, SAM BELL, JON CONWAY, QUERIDA WILLIAMS , The technician who worked on my car.

Apr 26, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 02, 2024

Dealership Rating
Employee Rating

Rob, Joe & Manny are very understanding & helpful in the process of buying our new car. I will highly recommend them to anyone who is looking for a Ford product! More

by Andrewswendy58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2024

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 17, 2024

Dealership Rating
Employee Rating

Very pleasant to work with from the beginning to end. We were happy with our vehicle and they were very reasonable in negotiations, did not feel pressured during negotiations. We had a small issue with t More

by kevin.mckelvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 15, 2024

Dealership Rating
Employee Rating

Great to deal with. Found the vehicle i was looking for. In and out quickly More

by jseaman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MANNY PATEL

Mar 15, 2024

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

Dealership Rating
Employee Rating

Buying the truck was rough and not a great experience Rob was Great and Michael was also good and Joe made it happen but Mani was very pushy and unprofessional at times and when asked to bring my truck back More

by af.jchavez06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: MANNY PATEL, JOE JENSEN, MICHAEL ESQUIVEL , Lady in service can’t remember her name but she was very helpful once she learned I was given misinformation as was she

Mar 06, 2024

Southern Ford responded

We appreciate your feedback and are eager to better your return experience.

February 22, 2024

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Employee Rating

Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. More

by cager5505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 25, 2023

Dealership Rating
Employee Rating

They were the best buying experience I have ever had they made the process so easy and fast More

by Glohorse7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick George, MANNY PATEL, JOE JENSEN , BYRON REESE

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