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STEPHANIE SPANGLER

Overview Reviews (186) Inventory (297)

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STEPHANIE SPANGLER | Page 13

ASM

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9

186 Reviews

Overview Reviews (186) Inventory (297)

4.9

186 Reviews

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186 Reviews of STEPHANIE SPANGLER

April 04, 2024

Dealership Rating

Employee Rating

I have not made a visit since October 2023 I have not made a visit since October 2023 when I bought a 2023 Bronco made a visit since October 2023 when I bought a 2023 Bronco More

by David

Verified Customer

Recommend Dealer

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

David. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvnf@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 04, 2024

Dealership Rating

Employee Rating

Made arrangements for oil change and brake check. Service was fine and fairly speedy. No problems. Service was fine and fairly speedy. No problems. More

by dmcquillen76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

Dealership Rating

Employee Rating

Stephanie was great they got my car done in less than an hour. I was very happy hour. I was very happy More

by RDUNCAN1946

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

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Apr 05, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2024

Dealership Rating

Employee Rating

Great experience. Love the pick up and drop off service. It makes having vehicle serviced much easier. Love the pick up and drop off service. It makes having vehicle serviced much easier. More

by M Jensen

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

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Apr 04, 2024 -

Southern Ford responded

March 31, 2024

Dealership Rating

Employee Rating

Very good group of guys, thanks for all your help and attention to details, you will definitely see us again, attention to details, you will definitely see us again, More

by bertsinc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, JOE JENSEN, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, QUERIDA WILLIAMS, SCOTT MIKULEC, JARED STARK, EDWIN WARREN

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Apr 04, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 31, 2024

Dealership Rating

Employee Rating

Fast friendly service. That's what I expect from this dealership and that's what I get. That's what I expect from this dealership and that's what I get. More

by RAELCOOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, JON CONWAY, EDDIE MARSHALL, EDWIN WARREN

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 31, 2024

Dealership Rating

Employee Rating

It’s a good dealership Stephanie was awesome. Can’t say I liked the cost of my repairs, I do love my truck Can’t say I liked the cost of my repairs, I do love my truck More

by HOWDYRACE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 1

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Apr 04, 2024 -

Southern Ford responded

Thank you for taking the time to provide us with this feedback.

March 31, 2024

Dealership Rating

Employee Rating

I love the customer service and the way they take care of me. Amazing job me. Amazing job More

by MamaTis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

March 31, 2024

Dealership Rating

Employee Rating

Stephanie is the greatest! She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. She treats me like family, and has earned my trust and gratitude for how well she has taken care of me over the years. More

by JSCHLANK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 31, 2024

Dealership Rating

Employee Rating

Having Stephanie Spangler as our service representative is always a 10+ Always feel comfortable and safe with the service. is always a 10+ Always feel comfortable and safe with the service. More

by Terryt

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: STEPHANIE SPANGLER

Helpful 0

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Apr 04, 2024 -

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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STEPHANIE SPANGLER | Page 13

ASM

Southern Ford

186 Reviews of STEPHANIE SPANGLER

Dealership Inventory (297 Vehicles)

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