Ryan Westberg

Ray and Andy are great to work with whether buying or leasing, they treat us like VIPs. leasing, they treat us like VIPs. More

by DAVID Verified Customer Verified Customer

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Terrible Overall Experience 900 dollars to replace a valve cover gasket. Charged 3 percent to use a credit card. Charged over 100.00 to determine what had to be done. Oil leak was the issue but valve cover gasket. Charged 3 percent to use a credit card. Charged over 100.00 to determine what had to be done. Oil leak was the issue but oil was left half empty, oil cap lid not put back on 2 bolts left on my windshield shelf. Be using you guys for 15yrs. Never again More

by OMALLEYPEOPLE Verified Customer Verified Customer

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Ryan really helped us out and made sure we had all our needs met promptly needs met promptly More

by NEW_ORLEANS504 Verified Customer Verified Customer

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I had an absolutely terrible experience and am so very frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealershi frustrated with the service at Jim Falk. I brought my truck in after making an appointment two weeks prior and the truck sat ALL day at the dealership with absolutely no diagnosis and not one person looked to see what was wrong. I spent all day without a truck and as a single mom it's very difficult to figure out picking up kids and drop off without a car. I got my truck back at 2pm with them saying they hadn't had any chance to look at it and wanted me to come back the next day but I couldn't because I had work. I have had this experience many many times with worse and worse issues on my truck. I bought my GMC sierra from the dealership and it has caused me so many problems. I wish they would just take care of the issues with the truck so I don't have to bring it back every month. More

by Very Disappointed Verified Customer Verified Customer

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The person who helped us, Ryan Westburg, was very helpful, knowledgable and efficient. We would go to him again. helpful, knowledgable and efficient. We would go to him again. More

by KHCLARK1 Verified Customer Verified Customer

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Great, was quick to get an appointment and my car was fix in 2 hours, you can wait over there with ac and they have snacks and coffee in 2 hours, you can wait over there with ac and they have snacks and coffee More

by ADRIANACMEDINAS256 Verified Customer Verified Customer

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Great job on servicing my new Santa Cruz. Always prompt and welcoming, great Rick and service team!!!! Always prompt and welcoming, great Rick and service team!!!! More

by Slamdieseljoe Verified Customer Verified Customer

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Ryan was incredibly helpful, and the whole process was made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. More

by AlohaLove Verified Customer Verified Customer

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They have a great team at Jim Falk Nissan! When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are issues that need to be addressed, they let me know and ask if I’d like to take care of it then. I always have a good experience there! More

by LOCKHARTJANICE Verified Customer Verified Customer

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I felt that I was in good hands with Ryan. Over the years, he has helped me with the service and repairs my Xterra needed. He takes the time to explain what needs to be done and why. Over the years, he has helped me with the service and repairs my Xterra needed. He takes the time to explain what needs to be done and why. More

by BILL_LEWIS Verified Customer Verified Customer

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