Ryan Kelly | Page 6
Service Manager
Stockie Chrysler Dodge Jeep Ram
150 Weber St. S
Waterloo, ON N2J 2A8
Industry Experience
12 yrs, 8 mos
59 Reviews
Write a Review59 Reviews of Ryan Kelly
February 19, 2019
Always there to help We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when ge We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when getting us in to review any issues we have had come up and has just been generally great to deal with. Definately feel more comfortable buying a vehicle from someone who stands behind their product. More
Other Employees Tagged: Zoran Kukic
February 19, 2019
Unpleasant front end Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the brakes or wheel bearing. With understanding was explained how it would be best to start with the brakes as they needed to be replaced either way and after the fact could still need to do a wheel bearing. There still was a bit of noise after the brakes so we called back right away. Ryan was able to get our vehicle in first thing the next week and after the bearing was replaced sounds as good as new! Thanks team! More
Other Employees Tagged: Jarid Henery
February 19, 2019
Had a bad oil leak Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was no Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was not only able to get me the price of the parts and repair, but also get me in today to complete it! while it was in they noticed the intake gaskets were ripped was able to get them replaced for just the cost of the parts no extra installation More
February 19, 2019
good work That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help me and fast. He helps me a lot and petty nice. I will be coming again to buy or do some business again. And thx Ryan, nice work More
February 14, 2019
Great service This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer serv This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer service. I can always trust his advice for my Dodge Grand Caravan. The appointments are fairly flexible as well. I appreciate how I receive texts for reminders about appointments and to let me know if my car is ready to go. They also have free wifi, apples, water, and coffee so the time can pass by fast you’re in their waiting room! Every experience I’ve had here has been a good one, whether it was for oil changes, maintenance, or winter tire changes. I will continue coming back in the future. More
February 12, 2019
Great service, great communication and great help Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or eve Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or even getting it serviced with my extended warranty. The Service team at Stockie went above and beyond to help me with understanding my maintenance and also working to resolve some of the "kinks" out of my used vehicle. I was always kept up to date on the status of my service and was picked up and dropped off from work by positive drivers. Thanks Ryan and all the team at Stockie Service for the great experience. More
Other Employees Tagged: The "drivers"...sorry guys I forgot your names
February 05, 2019
Great team The team was great to work with at Stockie Chrysler. Made buying a new truck a pleasure. And fyi the new Ram is an AMAZING truck! The team was great to work with at Stockie Chrysler. Made buying a new truck a pleasure. And fyi the new Ram is an AMAZING truck! More
Other Employees Tagged: Vlad Tchourakov
January 29, 2019
Battery replacement Had an excellent experience at the Weber location, Ryan had me in and out within 30 minutes for a battery replacement. With fair pricing, I was extrem Had an excellent experience at the Weber location, Ryan had me in and out within 30 minutes for a battery replacement. With fair pricing, I was extremely impressed with the service I experienced, will definitely be coming back for any future issues I have with my vehicle. More
January 25, 2019
Excellent service When I walked into the dealership Vlad was very welcoming and helped me with my vehicle purchase. As well, Ryan was very helpful when I was purchasing When I walked into the dealership Vlad was very welcoming and helped me with my vehicle purchase. As well, Ryan was very helpful when I was purchasing winter tires and rims! More
Other Employees Tagged: Dean Prather, Vlad Tchourakov