Ryan Kelly | Page 5
Service Manager
Stockie Chrysler Dodge Jeep Ram
150 Weber St. S
Waterloo, ON N2J 2A8
Industry Experience
12 yrs, 8 mos
59 Reviews
Write a Review59 Reviews of Ryan Kelly
March 08, 2019
Never an issue This dealership has just recently opened. They took over the previous dealer there but in turn have made it better. The customer service is always gre This dealership has just recently opened. They took over the previous dealer there but in turn have made it better. The customer service is always great, and they are always willing to help. Have had my vehicle in for a couple things now, and they are never hesitant to help, no matter how trivial it may seem. More
Other Employees Tagged: Cie D’Ermo
March 07, 2019
Ryan Kelly Ryan went above and beyond on a bad situation. We live in Southampton and only come to Kitchener/Waterloo a few times a week. Ryan got the parts in Ryan went above and beyond on a bad situation. We live in Southampton and only come to Kitchener/Waterloo a few times a week. Ryan got the parts in and our vehicle in, gave us a loaner vehicle so we could continue our day. They were responsive and prompt and on time for us to get our vehicle back. We appreciate the service and professionalism. Cheers and Thanks More
March 07, 2019
Fast, effiecent, on time Recently traded in my old Infiniti for something a little newer. Vlad and Matt took the time to go over all financing options on a couple different mo Recently traded in my old Infiniti for something a little newer. Vlad and Matt took the time to go over all financing options on a couple different models and ended up getting me in a pre owned vehicle with a two year warranty! What more could you ask for! More
Other Employees Tagged: Matt Wharton , Vlad Tchourakov
March 06, 2019
Quick and Easy They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be They were able to provide the service and recall easily. There was minimal wait for the shuttle vehicle both to and from the dealership. I hope to be able to service both of my vehicles there going forward. More
March 01, 2019
Great Service!! Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service dep Ryan and Jeff went over and above with the attention to, and service of our Jeep. For the first time ever, we would highly recommend this service department to everyone. Thanks for the excellent job Ryan and Jeff, and to all the others who helped out that we didn't meet! More
Other Employees Tagged: Jeff Yost
March 01, 2019
Great service, for us and our van! We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our veh We bought our van new at this dealership, maintained it as recommended, and we've always had great service for ourselves and great service for our vehicle. I get helpful advice, appreciated pricing on parts and labour when needed; I never feel pressured by up-selling. I feel taken care of and I highly recommend this dealership. Thanks to Ryan Kelly and the team for keeping us feeling confident about the investment we make here. More
February 28, 2019
Painless Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Pai Was waiting on a part to come in Was called as promised Scheduled for next day Dropped off in morning Picked up in afternoon Just as planned Painless More
February 26, 2019
Excellent car service at Stockie Chrysler Dodge Jeep Ram My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was f My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was freaked out but fortunately I was so lucky that I met the very knowledgeable person Ryan Kelly who was able to use his expertise to figure out a way to coordinate things, guided me and provided me excellent advice of what we should do. In the end I was so impressed that my car was completely fixed so quickly and back in road! Thanks so much Ryan Kelly, you are the best car service advisor I have dealt with so far. I will definitely bring my car back to Stockie Chrysler Dodge Jeep Ram for any car service. More
February 21, 2019
Emergency tire replacement Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some expos Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some exposed steel wiring from inside the tread. I pulled Into the dealership and Ryan Kelly was quick to respond and offer assistance. They had me set up with 2 new tires and my car on the hoist in 20 minutes. Considering I have never been here as I am in the city on business, his prompt response to my dillemma and offering a quick solution will keep me on track for my business calls today, and most of all, keep me safe. THANK YOU ! More
February 20, 2019
Service review So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it off. More