Ryan Kelly | Page 3
Service Manager
Stockie Chrysler Dodge Jeep Ram
150 Weber St. S
Waterloo, ON N2J 2A8
Industry Experience
14 yrs, 8 mos
72 Reviews
Write a Review72 Reviews of Ryan Kelly
February 27, 2019
Excellent car service at Stockie Chrysler Dodge Jeep Ram My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was f My car 2015 Chrysler 200 Limited had multiple problems including low beam headlights, tire, and dead battery which caused my car to be towed, I was freaked out but fortunately I was so lucky that I met the very knowledgeable person Ryan Kelly who was able to use his expertise to figure out a way to coordinate things, guided me and provided me excellent advice of what we should do. In the end I was so impressed that my car was completely fixed so quickly and back in road! Thanks so much Ryan Kelly, you are the best car service advisor I have dealt with so far. I will definitely bring my car back to Stockie Chrysler Dodge Jeep Ram for any car service. More
February 21, 2019
Emergency tire replacement Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some expos Traveling to Waterloo on business, I felt a “wobble” in the rear end at 100km+. upon parking the vehicle, I noticed a bulge in my tire with some exposed steel wiring from inside the tread. I pulled Into the dealership and Ryan Kelly was quick to respond and offer assistance. They had me set up with 2 new tires and my car on the hoist in 20 minutes. Considering I have never been here as I am in the city on business, his prompt response to my dillemma and offering a quick solution will keep me on track for my business calls today, and most of all, keep me safe. THANK YOU ! More
February 20, 2019
Service review So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it So far, polite and curtious, called before repair. I had not made an appointment but Ryan called me by 8:30 or so the business day after I dropped it off. More
February 19, 2019
good work That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help That is the perfect service advisor, My car battery has a problem, he helped me at the first time and very patient to guide me, do everything to help me and fast. He helps me a lot and petty nice. I will be coming again to buy or do some business again. And thx Ryan, nice work More
February 19, 2019
Had a bad oil leak Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was no Called around to a couple different dealerships this morning, wasn't able to get in for a couple of days. Called down Stockie Chrysler and Ryan was not only able to get me the price of the parts and repair, but also get me in today to complete it! while it was in they noticed the intake gaskets were ripped was able to get them replaced for just the cost of the parts no extra installation More
February 19, 2019
Always there to help We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when ge We bought a used vehicle here and with any used vehicles we had a few things that required service post purchase. Ryan is quick and responsive when getting us in to review any issues we have had come up and has just been generally great to deal with. Definately feel more comfortable buying a vehicle from someone who stands behind their product. More
Other Employees Tagged:
February 19, 2019
Unpleasant front end Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the Had our vehicle in for servicing last week with an unpleasant sound coming from the front end, was explained by Ryan that it could be coming from the brakes or wheel bearing. With understanding was explained how it would be best to start with the brakes as they needed to be replaced either way and after the fact could still need to do a wheel bearing. There still was a bit of noise after the brakes so we called back right away. Ryan was able to get our vehicle in first thing the next week and after the bearing was replaced sounds as good as new! Thanks team! More
Other Employees Tagged: Jarid Henery
February 14, 2019
Great service This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer serv This dealership is a very reliable place that I go to everytime my car needs a fix. Ryan Kelly is always a great help and offers amazing customer service. I can always trust his advice for my Dodge Grand Caravan. The appointments are fairly flexible as well. I appreciate how I receive texts for reminders about appointments and to let me know if my car is ready to go. They also have free wifi, apples, water, and coffee so the time can pass by fast you’re in their waiting room! Every experience I’ve had here has been a good one, whether it was for oil changes, maintenance, or winter tire changes. I will continue coming back in the future. More
February 13, 2019
Great service, great communication and great help Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or eve Had purchased a used Jeep from another dealer. There were a few challenges working with other dealers to work through the maintenance transfer or even getting it serviced with my extended warranty. The Service team at Stockie went above and beyond to help me with understanding my maintenance and also working to resolve some of the "kinks" out of my used vehicle. I was always kept up to date on the status of my service and was picked up and dropped off from work by positive drivers. Thanks Ryan and all the team at Stockie Service for the great experience. More
Other Employees Tagged: The "drivers"...sorry guys I forgot your names
February 05, 2019
Great team The team was great to work with at Stockie Chrysler. Made buying a new truck a pleasure. And fyi the new Ram is an AMAZING truck! The team was great to work with at Stockie Chrysler. Made buying a new truck a pleasure. And fyi the new Ram is an AMAZING truck! More
Other Employees Tagged:

