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Ryan Kells
142 Reviews
142 Reviews
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142 Reviews of Ryan Kells
December 08, 2015
Bad attitude, kick me out as a ball! What they can do is only to ask you to pay even if it is problem caused by themselves. They installed the remote starter for my vehicle I just bought What they can do is only to ask you to pay even if it is problem caused by themselves. They installed the remote starter for my vehicle I just bought from this dealership. I need to pay for it. I found a problem with the and asked them to fix it. I need to pay for it. They spent 2 hours finding out that they could not fix it. But they still gave me a bill of 250 CND to pay!!!!! According the technician there, there is no problem with the vehicle, the starter and the installation. The only problem is that I should not think it is a problem and persuade the technician to fix it. How ridiculous it is! Even though the salesman and sale manager thought I did not need to pay, the technician insisted. I will not come back again for sure! The sales department is nice but the services department here is the worst in city! More
by renfei
Verified CustomerOther Employees Tagged: Daniel Bonin
December 01, 2015
Always take the Jeep to Crestview. I bought my 98 Jeep as new in 99 at Crestview and the only times it has ever been elsewhere for service was once to put on new tyres and secondly to a I bought my 98 Jeep as new in 99 at Crestview and the only times it has ever been elsewhere for service was once to put on new tyres and secondly to a Jeep dealer in St Johns Nfld for a quick service after towing our trailer across Canada on a 14,000 km retirement trip. More
by DNJWILSON
Other Employees Tagged: Kevin Brooks
December 01, 2015
Disappointed We are Disappointed in the experience. Company did reach out but we do not feel they offered a mutually agreeable solution That addresses our concerns We are Disappointed in the experience. Company did reach out but we do not feel they offered a mutually agreeable solution That addresses our concerns. More
by Ktucker
November 28, 2015
app't was made two weeks before yet took 2 days to complete My 2015 Cherokee went in for maintenance and couple issues. Appointment and requirements was set up 2 weeks before. We had a Recall 27 for lift gate My 2015 Cherokee went in for maintenance and couple issues. Appointment and requirements was set up 2 weeks before. We had a Recall 27 for lift gate, plus the front computer sometimes showing there was a problem when there isn't, and didn't show up, so hasn't been fixed and there was a noise from drivers door which was skid plate bolts were loose. That took 2 days and I without a vehicle because the mechanic wasn't available to look at the front end. Now if you have a vehicle coming in and are aware of the problems required, it would make sense this vehicle who had made an appointment 2 weeks previous would be looked at first, not made to wait 2 days to finish minor issues. More
by bonnie.biesenthal
November 16, 2015
Very good service with no appointment I had my check engine light on so I went in to the dealership without an appointment but they took my truck and got it done! I had my check engine light on so I went in to the dealership without an appointment but they took my truck and got it done! More
by Kevin B
Other Employees Tagged: Darcy Lacoursiere
November 10, 2015
2015 jeep recall Friendly, competent employees. Jeep in for recalls - part not available for one of the recalls but problem explained and employee will follow up when Friendly, competent employees. Jeep in for recalls - part not available for one of the recalls but problem explained and employee will follow up when part is in. Good shuttle service. More
by JJW
November 03, 2015
no power steering on 2013 Journey We had power steering fluid all over the drive way . We had the Journey towed to Crest view problem was diagnosed quickly and repaired with in a coup We had power steering fluid all over the drive way . We had the Journey towed to Crest view problem was diagnosed quickly and repaired with in a couple of hours . My question is why this hose plus one other from the power steering pump failed in only 30,000 . More
by LINDON0
October 30, 2015
Crestview has great service I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram ther I took my Dodge journey in for a warranty recall was done correctly in a timely fashion. I take that same work Journey plus my personal Dodge ram there for regular service. Ryan and the guys are great to deal with the oil change guys in the bays are awesome as well. n and out no games or BS. More
by inverterguy
October 29, 2015
Service Call Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, fou Service recall for air bag software, steering module not in yet. Parts for caps on consule were wrong, need to reorder. Navigation is not working, found out it was sold Nav ready, and Salesman Rob said it already had navigation, it will cost me 600. More
by d.humeniuk
October 28, 2015
Maintenance Service I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I I ask for a service for my Durango and they are very good in customer service. They accomodate every question I asked. And give me the details that I need to know without asking them. More
by Chefzai
