Robert Madden
Robert Madden at BMW of West Chester

Robert Madden

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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5.0
154 Reviews

Dealership Experience

6 yrs, 3 mos

Industry Experience

6 yrs, 3 mos

5.0

154 Reviews

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154 Reviews of Robert Madden

July 31, 2025

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Employee Rating

Robert was awesome! He was welcoming, personable, accommodating, and knowledgable. The entire team at BMW West Cheater was welcoming and friendly. The process was so More

by lamaguire09
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Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

July 31, 2025

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Employee Rating

Robert was great to work with. I went in considering three different models. He was patient and very knowledgeable about all three. I would highly recommend working with him. More

by ceholden610
Recommend Dealer
Yes

July 24, 2025

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Employee Rating

Robert was incredibly helpful, knowledgeable and did not miss a beat. Overall we had a solid experience with him and the West Chester dealership and will recommend. More

by leightartaglia
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

July 01, 2025

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I just bought my third car and they always been very professional very knowledgeable especially Robert. He is great. More

by johndonovan3213
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

July 01, 2025

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This was the best car buying experience I've ever had. Robert is exceptional at customer service. He was fair, honest and took time to address all my questions. I would highly recommend to anyone to work More

by vgarzarella
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

June 12, 2025

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This dealership had a nice clean appearance, seemed professionally operated, with prompt and courteous customer service More

by Reechar
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Recommend Dealer
Yes

June 06, 2025

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Robert was on top of everything and made my experience feel valued as a BMW customer! More

by Jim.resnick
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Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

May 11, 2025

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Employee Rating

Rob was both patient and knowledgeable. He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had More

by MIBlue
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

May 06, 2025

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Employee Rating

Robert was very tentative to my needs. I will definitely refer him to friends and family. More

by mmlc7602
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk

April 17, 2025

Dealership Rating
Employee Rating

Overall, my experience at the dealership was marked by high levels of professionalism and customer service. The friendly and helpful staff, coupled with the seamless purchase and paperwork process, made f More

by bob-05
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brooks Collins

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