
Dealership Experience
6 yrs, 3 mos
Industry Experience
6 yrs, 3 mos
154 Reviews
Write a Review154 Reviews of Robert Madden
July 31, 2025
Robert was awesome! He was welcoming, personable, accommodating, and knowledgable. The entire team at BMW West Cheater was welcoming and friendly. The process was so He was welcoming, personable, accommodating, and knowledgable. The entire team at BMW West Cheater was welcoming and friendly. The process was so efficient and easy. The car is absolutely beautiful and amazing to drive! I highly recommend BMW of WC! More
Other Employees Tagged: Nick Capparelli
July 31, 2025
Robert was great to work with. I went in considering three different models. He was patient and very knowledgeable about all three. I would highly recommend working with him. I went in considering three different models. He was patient and very knowledgeable about all three. I would highly recommend working with him. More
July 24, 2025
Robert was incredibly helpful, knowledgeable and did not miss a beat. Overall we had a solid experience with him and the West Chester dealership and will recommend. miss a beat. Overall we had a solid experience with him and the West Chester dealership and will recommend. More
Other Employees Tagged: Jayson Kirk
July 01, 2025
I just bought my third car and they always been very professional very knowledgeable especially Robert. He is great. professional very knowledgeable especially Robert. He is great. More
Other Employees Tagged: Jayson Kirk
July 01, 2025
This was the best car buying experience I've ever had. Robert is exceptional at customer service. He was fair, honest and took time to address all my questions. I would highly recommend to anyone to work Robert is exceptional at customer service. He was fair, honest and took time to address all my questions. I would highly recommend to anyone to work with him on their next car purchase. More
Other Employees Tagged: Jayson Kirk
June 06, 2025
Robert was on top of everything and made my experience feel valued as a BMW customer! feel valued as a BMW customer! More
Other Employees Tagged: Nick Capparelli
May 11, 2025
Rob was both patient and knowledgeable. He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had He was willing to explain anything I asked and did not rush me for a decision. Since I had been involved in a collision that totaled my car, I had more questions than usual. This is the second car I purchased from Rob and that should indicate why I gave him 5 stars. More
Other Employees Tagged: Melissa Gibson
May 06, 2025
Robert was very tentative to my needs. I will definitely refer him to friends and family. I will definitely refer him to friends and family. More
Other Employees Tagged: Jayson Kirk
April 17, 2025
Overall, my experience at the dealership was marked by high levels of professionalism and customer service. The friendly and helpful staff, coupled with the seamless purchase and paperwork process, made f high levels of professionalism and customer service. The friendly and helpful staff, coupled with the seamless purchase and paperwork process, made for an outstanding and satisfying experience. More
Other Employees Tagged: Brooks Collins