Rick Watson | Page 37

Fantastic experience. Kevin, Rick and Thomas were all extremely helpful and friendly! Everyone explained everything thoroughly and made us feel right at home. Thank you so much, LOVE the car! extremely helpful and friendly! Everyone explained everything thoroughly and made us feel right at home. Thank you so much, LOVE the car! More

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Very happy with experience We had a great experience with our recent purchase. Rick was very knowledgable and very easy to talk to. Service is not always provided to the level We had a great experience with our recent purchase. Rick was very knowledgable and very easy to talk to. Service is not always provided to the level we experienced with Rick and Lexus of London More

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Great Service with no Airs Very attentive personnel with the guest in mind first and foremost. Some improvement could be made when estimating delivery dates however in the end a Very attentive personnel with the guest in mind first and foremost. Some improvement could be made when estimating delivery dates however in the end all was excellent. The initial owner presentation in the showroom was unique and exceptional, a great idea and leaves the customer feeling very SPECIAL! Kudos to all for a great atmosphere. More

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Lexus of London Team The folks we met at Lexus of London were all very personable and friendly. They made our transaction very smooth and we couldn't be more happy with ou The folks we met at Lexus of London were all very personable and friendly. They made our transaction very smooth and we couldn't be more happy with our new car. More

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Three times the charm Picked up my new 2020 NX300 today. Loved my 2017 so getting a new one was an easy choice. I have worked with Rick Watson three times now (twice for Picked up my new 2020 NX300 today. Loved my 2017 so getting a new one was an easy choice. I have worked with Rick Watson three times now (twice for myself and once for my father). Exceptional service every time. Had the pleasure of meeting Nathan Butcher today who walked me through all the new features on my 2020 and answered all of my questions. Thank you both for another lovely experience at London Lexus. More

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First time purchasing and the experience was made simple without any unnecessary stress. Questions were answered and the sales department was very helpful in showing various available options on actual cars without any unnecessary stress. Questions were answered and the sales department was very helpful in showing various available options on actual cars rather then just pictures More

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Lexus of London Review My husband and I recently leased the Lexus RX from Lexus of London. This is the second car that we have leased and it is the dealership where we bring My husband and I recently leased the Lexus RX from Lexus of London. This is the second car that we have leased and it is the dealership where we bring our vehicles for service exclusively. We had a great experience with Rick Watson. He is knowledgable and helpful. He went out of his way to make sure we got great value and service. Their maintenance department is also top notch. I trust their advice and they ensure that servicing our car is done well. They always accommodate our busy schedules which is greatly appreciate. I would recommend this dealership without reservation! More

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sales We were treated with kindness and respect. We had a problem with apple car play. It was resolved later.We look forward to working with Lexus of Lond We were treated with kindness and respect. We had a problem with apple car play. It was resolved later.We look forward to working with Lexus of London. More

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Organized auto trade and new car pick up Friendly and well informed employees in a pleasant setting. The trade and purchase was completed with no issues. I received a detailed seminar on my n Friendly and well informed employees in a pleasant setting. The trade and purchase was completed with no issues. I received a detailed seminar on my new car including set up of technology. I received clear instructions on how to pursue any subsequent issues. A first rate dealership, who has given this level of service consistently. More

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We leased our first Lexus in 2017 and we were hooked right away. The service at the dealership has been excellent! My husband and I are very grateful to have found an amazing Sales Representative with R right away. The service at the dealership has been excellent! My husband and I are very grateful to have found an amazing Sales Representative with Rick Watson. He was incredibly patient and helpful over the last two years. I would constantly email asking about upgrading to the larger SUV in regards to pricing, lease details, etc. Rick was always prompt with his responses and not once did we feel like we were a nuisance, but rather a valued customer! We finally decided on the 2020 RX 350 Luxury package and couldn't' be happier! It is an absolutely beautiful vehicle. Thank you to Rick for all of your help. We will gladly refer Rick's name to anyone who asks. More

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