Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.
Read more218 Reviews
Write a ReviewDealership Experience
8 yrs, 11 mos
Industry Experience
42 yrs
218 Reviews of Rick Libby
May 14, 2024
Rick (Service Rep), and Chris Bozic (Mechanic) once again did an outstanding job working on my car. They both treated me with the utmost professionalism and respect. Job well done. did an outstanding job working on my car. They both treated me with the utmost professionalism and respect. Job well done. More
Other Employees Tagged: Chris Bozic - Mechanic (five stars)
May 10, 2024
This venue excels in its appearance, service quality, and customer care. They are prompt, effective, and knowledgeable. Fort Myers Infinity boasts about its establishment with pride. customer care. They are prompt, effective, and knowledgeable. Fort Myers Infinity boasts about its establishment with pride. More
Other Employees Tagged: Adriana VanBuren
May 10, 2024
Very friendly and for a dealership, is able to get service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. More
May 09, 2024
Zach & the entire service team are courteous, professional, & have a good sense of urgency. Their customer service skill levels are on par, and their knowledge of Infiniti vehicles is excellent. professional, & have a good sense of urgency. Their customer service skill levels are on par, and their knowledge of Infiniti vehicles is excellent. Any issue that I have is resolved quickly & they always have me back on the road in a timely manner. Infiniti’s can be finicky vehicles and somewhat difficult to navigate the technology, but the team is always willing to help show me how something works. That’s so appreciated from someone that’s not so technically savvy! More
Other Employees Tagged: Zach Irwin
May 07, 2024
Great selection of vehicles, Walter was very knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. knowledgeable on all the car features and performance. Purchase went smooth and excellent service department. More
Other Employees Tagged: Walter Dolan, Paul Khin , All staff was very helpful and friendly
May 04, 2024
Service was friendly, detailed and accurate. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. More
Other Employees Tagged: Zach Irwin
May 04, 2024
They are always very accommodating and professional. Service advisor Rick was great. The vehicle seems to be running as it should. Love the porter, great kid! Service advisor Rick was great. The vehicle seems to be running as it should. Love the porter, great kid! More