Zach Irwin
Zach Irwin at Fort Myers INFINITI
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Zach Irwin

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.9
194 Reviews
4.9

194 Reviews

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194 Reviews of Zach Irwin

May 14, 2024

Dealership Rating
Employee Rating

Great customer service representatives working hard to give quality care to customers. I recommend them to anyone More

by anthonyramos123456
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 14, 2024

Dealership Rating
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Everyone was was very nice and polite and the car was done in a good amount of time. More

by BELINDADRIOS
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Recommend Dealer
Yes

May 09, 2024

Dealership Rating
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Zach & the entire service team are courteous, professional, & have a good sense of urgency. Their customer service skill levels are on par, and their knowledge of Infiniti vehicles is excellent. More

by Stacey B
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Recommend Dealer
Yes

Other Employees Tagged: Rick Libby

May 10, 2024

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 07, 2024

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Employee Rating

Zack and the whole team was efficient , fast, friendly and attentive to every detail and providedrf me with the service that require, great job, thank you More

by Al Santos
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayko Fonseca, Paul Khin

May 09, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 04, 2024

Dealership Rating
Employee Rating

Service was friendly, detailed and accurate. Waiting room is very comfortable with snacks and drinks to pass the time. Vehicle was return to me, cleaned inside and out. More

by Bill
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Recommend Dealer
Yes

Other Employees Tagged: Rick Libby

May 04, 2024

Fort Myers INFINITI responded

Hi Bill, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 04, 2024

Dealership Rating
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Not only was my situation handled quickly they also waged my car and vacuumed it as well. More

by patfra
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan

May 06, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 03, 2024

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Employee Rating

They completed my service work quicker than expected and service was excellent very friendly professional group very pleased with their service More

by My New Car
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffiny Carter

May 04, 2024

Fort Myers INFINITI responded

Hi, thank you so much for your feedback! We hope you have a great day!

May 03, 2024

Dealership Rating
Employee Rating

Sorted out my shaking under braking by resurfacing my front disks. It was quick and the car stops so much better now. Service was great Zack the advisor kept me informed. Highly recommend More

by IAN.YATES
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Recommend Dealer
Yes

Other Employees Tagged: Ethan tech

May 04, 2024

Fort Myers INFINITI responded

Hi Ian, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 02, 2024

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Employee Rating

Service was fast and the two gentleman that helped were very pleasant to work with. The only issue I had was that I didn't see a sign telling me where to go for service. More

by meyersk
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Service Communication
Recommend Dealer
Yes
May 04, 2024

Fort Myers INFINITI responded

We really appreciate your feedback! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 01, 2024

Dealership Rating
Employee Rating

Efficient and effective addressing my needs with no pressure. This is all I can say More

by WMB1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

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