Rick Libby
Rick Libby at Fort Myers INFINITI

Rick Libby | Page 2

Service Advisor

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

4.8
235 Reviews

Hello, my name is Rick Libby. I have been a Service Advisor with INFINITI since 1993. I started working at FORT MYERS INFINITI after I moved to Florida from Maine in 2015 to enjoy the warmer climate. I enjoy spending my time off in the sunshine with my family.

4.8

235 Reviews

Write a Review

Dealership Experience

9 yrs

Industry Experience

42 yrs, 1 mo

235 Reviews of Rick Libby

May 25, 2024

Dealership Rating
Employee Rating

Very courteous and professionally Schedule was properly conducted and done in a timely manner Service advisor had everything ready from receiving my car, delivering car loaner, and then properly deliverin More

by mediccini
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2024

Dealership Rating
Employee Rating

They are honest and back up what they say they do and fix on the car More

by DebraFalcon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

May 23, 2024

Dealership Rating
Employee Rating

everyone was so kind to us and helpful it was a 10 Star ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️Experience If everyone worked with their customers like you did we all would coming to fort myers Infinity 🙏 More

by GGTELIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
Employee Rating

Everything was great , the service was done in short period of time and they washed the car More

by USMILE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

May 23, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2024

Dealership Rating
Employee Rating

As always they were right on time and did a great job and fast … much appreciated More

by klepferj
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2024

Dealership Rating
Employee Rating

Always a pleasure getting service on my vehicle. Rick is very attentive, detailed oriented and courteous. More

by EDI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

May 19, 2024

Fort Myers INFINITI responded

Hi, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 17, 2024

Dealership Rating
Employee Rating

My car was checked in quickly and service completed within the time frame I was given. I have been using Ft Myers Infiniti for 5 years and always will. Rick the service manager was great! More

by rickkayel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Walter Dolan, Emmanuel Vazquez

May 19, 2024

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 14, 2024

Dealership Rating
Employee Rating

Rick (Service Rep), and Chris Bozic (Mechanic) once again did an outstanding job working on my car. They both treated me with the utmost professionalism and respect. Job well done. More

by jswitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Bozic - Mechanic (five stars)

May 16, 2024

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2024

Dealership Rating
Employee Rating

Very friendly and for a dealership, is able to get service done reasonably quickly. That is not true of other dealerships I have used. They also have a very comfortable waiting area. More

by lawmanfla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2024

Fort Myers INFINITI responded

Hi, thank you so much again for your feedback! We hope you have a great day!

May 10, 2024

Dealership Rating
Employee Rating

This venue excels in its appearance, service quality, and customer care. They are prompt, effective, and knowledgeable. Fort Myers Infinity boasts about its establishment with pride. More

by Tholt7238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana VanBuren

May 10, 2024

Fort Myers INFINITI responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

2
...

Dealership Inventory (172 Vehicles)

new 2024 INFINITI QX50 car, priced at $43,922
2024 INFINITI QX50
new
Lunar White exterior
CVT
Front-wheel Drive
used 2023 INFINITI QX50 car, priced at $32,988
2023 INFINITI QX50
used
Black Obsidian exterior
CVT
Front-wheel Drive
new 2024 INFINITI Q50 car, priced at $50,141
2024 INFINITI Q50
new
Majestic White exterior
Automatic
Rear-wheel Drive
used 2020 Dodge Challenger car, priced at $35,988
2020 Dodge Challenger
used
Octane Red Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2024 INFINITI QX50 car, priced at $49,404
2024 INFINITI QX50
new
Radiant White exterior
CVT
Front-wheel Drive
new 2024 INFINITI QX60 car, priced at $55,243
2024 INFINITI QX60
new
Grand Blue exterior
Automatic
Front-wheel Drive