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Richard Quintos
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Richard Quintos | Page 2
Senior Service Advisor
Erin Park Lexus
2360 Motorway Blvd
Mississauga, ON L5L 1X3
35 Reviews
Richard Quintos has been with Erin Park family for over 5 years! Richard started as a guest service representative, then as a shop dispatch and while quickly learning the different processes for service, he continues to develop into a courteous service advisor for the last 3 years. Richard's hard work and dedication in providing exceptional service to all guests and team members, is a clear presentation on how he continues to help build and retain Erin Park's guest list.
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35 Reviews
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35 Reviews of Richard Quintos
October 27, 2018
Consistency Everytime I come in to get my car serviced, whether booked in advanced or if I just drove my car there, service has always always been fast and easy. Everytime I come in to get my car serviced, whether booked in advanced or if I just drove my car there, service has always always been fast and easy. Specially , Richard has gulicdjb10/10 service guy. More
by Aaaaaaaa8171717
Helpful 
October 15, 2018
Premium service Everytime I take my car to get serviced, I get first class treatment by Mr. Paul Machado and the entire service staff. They take very good care of my Everytime I take my car to get serviced, I get first class treatment by Mr. Paul Machado and the entire service staff. They take very good care of my vehicle and are friendly and efficient. More
by Bryanwayne723
Other Employees Tagged: Paul Machado, Judy Serna, Carly Tam, Madiha Usman
October 12, 2018
Stellar service Richard was extremely helpful from the moment i arrived at erin park lexus. Made sure I was informed throughout the process and did what he could to r Richard was extremely helpful from the moment i arrived at erin park lexus. Made sure I was informed throughout the process and did what he could to resolve the issue and to follow-up. The excellent service provided by Richard is one of the reasons i do not mind paying a little more to get servicing done on my lexus at the dealership. More
by N!xx
October 12, 2018
Great service Every thing as expected, efficient and friendly staff. The service at this delar is AAA+ till now. This is my first experience with Lexua and prec Every thing as expected, efficient and friendly staff. The service at this delar is AAA+ till now. This is my first experience with Lexua and precisely with this delar. Yes,I highly recommend them. More
by Dr. Snoor Othman
October 12, 2018
Efficient and worry-free. Prompt attention and very excellent service - have been going to Erin Park for many years and would recommend the service department without reservati Prompt attention and very excellent service - have been going to Erin Park for many years and would recommend the service department without reservation. First encounter with Richard and he was excellent. More
by Ruth77
Other Employees Tagged: Missed Sid this time - he’s always so pleasant and helpful.
October 05, 2018
Service The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against suc The driver side front tyre was losing air very slowly. I showed to the service staff and they topped up the air. I had bought a warranty against such mishaps and for some strange reason Madiha could not see that on the system. However, she took initiative and had the matter resolved and got the necessary repairs done with no charge to me. I appreciate her proactiveness and despite I being upset she maintained her pleasant posture. Madiha's efforts made me feel as a valued customer. I have dealt with Richard, Carly on previous occasions and I find them all to be extremely efficient and courteous. It has always been a pleasure dealing with the service team. I have been a customer of Erin Park Lexus for over 5 years and I think the current team at service centre and ofcourse Raj Rajput have all been great in each and every respect. More
by Jatinder Singh
Other Employees Tagged: Raj Rajput , Carly Tam, Madiha Usman
October 03, 2018
Excellent Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for t Richard was wonderful today and answered all the questions I had re my nav & e-mail system on the car. They have both changed on the 2019 & not for the better. E.G. e-mail will only show what I select as my default e-mail. My other car would download exactly what was coming from both my accounts on my phone - 1 is personal & 1 is business. Unfortunate for me. The nav system does not show all the street names & I could see them all on my other car - disappointing! Service itself was excellent, as usual. Regards, Vickie May More
by Vickie
Other Employees Tagged: Norman Karkada
September 19, 2018
Thank you for the smooth and effective service Richard provided exceptional care and service for my car. I will definitely be back to this location thanks to his prompt and professional customer se Richard provided exceptional care and service for my car. I will definitely be back to this location thanks to his prompt and professional customer service More
by feezy
September 15, 2018
Great customer service I had a recent visit to Erin Park Lexus and Richard was a great help with taking care of me and making sure I got the proper service for my vehicle. I had a recent visit to Erin Park Lexus and Richard was a great help with taking care of me and making sure I got the proper service for my vehicle. More
by thomas3991
September 14, 2018
Amazing Service I had such a wonderful experience, everyone was so friendly especially our service representative Richard! He made me feel as I was an important custo I had such a wonderful experience, everyone was so friendly especially our service representative Richard! He made me feel as I was an important customer. More
by Ctrotter
