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Richard Quintos
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Richard Quintos | Page 3
Senior Service Advisor
Erin Park Lexus
2360 Motorway Blvd
Mississauga, ON L5L 1X3
35 Reviews
Richard Quintos has been with Erin Park family for over 5 years! Richard started as a guest service representative, then as a shop dispatch and while quickly learning the different processes for service, he continues to develop into a courteous service advisor for the last 3 years. Richard's hard work and dedication in providing exceptional service to all guests and team members, is a clear presentation on how he continues to help build and retain Erin Park's guest list.
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35 Reviews
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35 Reviews of Richard Quintos
September 14, 2018
Regular Service Had a routine service and mentioned scratches I had on the fender. Richard volunteered to try rubbing them out and was successful. Wouldn’t take a tip Had a routine service and mentioned scratches I had on the fender. Richard volunteered to try rubbing them out and was successful. Wouldn’t take a tip, just great service. More
by rileywal8
Helpful 
August 31, 2018
Friendly and hospitable It was a very friendly and helpful service visit. People in service department are knowledgeable, logical, and cool. I liked the was been treated and It was a very friendly and helpful service visit. People in service department are knowledgeable, logical, and cool. I liked the was been treated and answered my queries. More
by RogerMit
Other Employees Tagged: Siddiq Ahmed , Fahmeed Bajwa
August 27, 2018
Fixing interior trim piece under warranty Richard was able to replace a damaged interior trim piece for my car, in a timely manner, right before my warranty ended. I recommend speaking to him Richard was able to replace a damaged interior trim piece for my car, in a timely manner, right before my warranty ended. I recommend speaking to him if you are ever at Erin Park Lexus for a service. More
by Ram195
August 19, 2018
Amazing service I had amazing service and a great conversation with my service advisor. He did an amazing job and made me feel well taken care of I had amazing service and a great conversation with my service advisor. He did an amazing job and made me feel well taken care of More
by Oliver klouzopf
August 18, 2018
Always a pleasure The level of service that Richard provided from start to finish was nothing but amzing. I was greeted immediately, he explained what was to take plac The level of service that Richard provided from start to finish was nothing but amzing. I was greeted immediately, he explained what was to take place for my service that I was in for, asked and addressed my concerns and explained the process in a clear manner that was easy to understand. Asked if I needed a ride or a rental which was nice. Overall, it's always a pleasure to go in and have your expectations exceeded. Thank you Richard. More
by Lsenglow
August 13, 2018
Thanks Lexus ErinPark, s/o Richard of Service Centre I took my vehicle in for its usual oil change/ check up. As always, I recvd nothing but the best service from Richard Q. He’s young but knows his I took my vehicle in for its usual oil change/ check up. As always, I recvd nothing but the best service from Richard Q. He’s young but knows his stuff, he’s quick but efficient in his work. If you’re like me and value your car as your baby - there’s never a doubt in my mind that this young professional will handle my car with care, thanks again Rich! My vehicle is More
by HunterRos
August 02, 2018
Awesome Customer Service! The Service Team at Erin Park Lexus is the best I have ever seen (other companies & industries take note) ... Anywhere! Under the leadership of Sid Am The Service Team at Erin Park Lexus is the best I have ever seen (other companies & industries take note) ... Anywhere! Under the leadership of Sid Amalsadvala, the team goes above & beyond the call of duty to make the entire experience great. I came to the dealership 8 years ago & have never left since. Kudos to Erin Park! More
by Sanjay.puri
Other Employees Tagged: Siddharth (Sid) Amalsadvala
August 01, 2018
Great customer service I don’t know a great deal about cars and Richard was very knowledgeable, great at explaining everything and had a very positive attitude making my vis I don’t know a great deal about cars and Richard was very knowledgeable, great at explaining everything and had a very positive attitude making my visit a great and easy experience. More
by C.A
July 30, 2018
Great Customer Service The level of customer service and engagement I have experienced at this location is unlike anythinf I have ever seen. Richard was ressourceful and pro The level of customer service and engagement I have experienced at this location is unlike anythinf I have ever seen. Richard was ressourceful and provided the level of support I beeded More
by Samheather4
July 24, 2018
Great service advisor Many thanks for Richard's help with service at Lexus.. I'm very much impressed by Richard's prefessional conduct, prompt responses to my calls, wa Many thanks for Richard's help with service at Lexus.. I'm very much impressed by Richard's prefessional conduct, prompt responses to my calls, warm greetings and easy approachable attitude. Richard is the best I have encountered at Erin Park Lexus, definitely a level of service appropriate for the brand of Lexus. More
by Jd
