Regina Krauza
Regina Krauza at Smythe Volvo
Refer Me

Regina Krauza | Page 3

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
186 Reviews

Dealership Experience

7 yrs, 8 mos

Industry Experience

35 yrs, 4 mos

Languages Spoken

English English

4.9

186 Reviews

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186 Reviews of Regina Krauza

May 02, 2023

Dealership Rating
Employee Rating

Been many many years With Smythe Volvo ! !! There is a good reason, why we stick with! Service with a smile !! Kyle Jackson and team are great - Goret family More

by jag8592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 16, 2023

Smythe Volvo responded

We are fortunate to have customers like you, and to have a relationship that has lasted through the years. Thank you for your loyalty and thank you for these kind words. We hope you have many safe and happy miles in your new car.

April 18, 2023

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One of my favorite dealerships. Staff is courteous and competent, prices are fair and service is efficient. A well run store. More

by Chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 23, 2023

Smythe Volvo responded

It is very rewarding to our service department to read a terrific review like this. We are fortunate to have a great customer like you. We look forward to seeing you the next time around.

April 15, 2023

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I always have a great experience at Smythe Service and never feel like they do unnecessary repairs. More

by Sandra Gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Billy Shannon

Apr 23, 2023

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers in the service department. Thank you for taking the time to post this wonderful review.

April 08, 2023

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Just returned for our second Volvo in 2 years and we can’t say enough great thing about the experience. Jesus Garcia is just the best salesperson, making sure that everything is as smooth and seamless a More

by MindyL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2023

Smythe Volvo responded

This is one for our bulletin board and thank you for taking the time to share your experience in such detail. Is it rewarding for us to read your words. We hope you have many safe and happy miles in your new Volvo.

February 16, 2023

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While traveling on vacation, my XC 90 broke down. I had my car towed to Smythe Volvo and spoke with the Service Manager Regina Krauza. Regina quickly determined the car had a serious issue. She provi More

by trmcgilvray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braeden

Feb 17, 2023

Smythe Volvo responded

Thanks for sharing your thoughts about your experience with Regina and our service team here at Smythe Volvo. We're glad that we were able to help and that you were able to enjoy your vacation. We appreciate your business!

February 09, 2023

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Always a pleasure to work with. Any issues are dealt with quickly and professionally. Regina and Dina are a delight :) More

by NS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Feb 10, 2023

Smythe Volvo responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smythe Volvo.

January 31, 2023

Dealership Rating
Employee Rating

Amazing service! !! Mark Terry is very knowledgeable and knows how to make a service experience a pleasant one. I highly recommend this service center to all Volvo ow More

by Vanecata19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 31, 2023

Smythe Volvo responded

Vanecata, We are very happy to hear Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2023

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The customer focus and knowledgeable employees make for a positive experience for the customers if this dealership. More

by Mfialcowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Smythe Volvo responded

Thank you for your business and this review. We're happy to hear Tom, Regina, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2023

Dealership Rating
Employee Rating

Dina’s customer service was excellent. Car service was efficient! Highly recommend them for their work! More

by Dominic.digiorgio
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Jan 22, 2023

Smythe Volvo responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, Dominic, we look forward to having you as one of our valued customers for many more years to come!

January 10, 2023

Dealership Rating
Employee Rating

The head of the service department was outstanding! In addition to the addressing the service she had a specialist come to my house to update the software with my phone and garage. More

by Debbieknight722
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson , Jeff Morocho, Francine O'Donnell, Jeffrey Morocho

Jan 10, 2023

Smythe Volvo responded

Debbie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

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