Dina Thomson
Dina Thomson at Smythe Volvo
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Dina Thomson

Service Advisor

Smythe Volvo

40 River Road
Summit, NJ 07901

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5.0
226 Reviews

Dealership Experience

7 yrs, 5 mos

Industry Experience

24 yrs

Languages Spoken

English English

5.0

226 Reviews

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226 Reviews of Dina Thomson

May 15, 2024

Dealership Rating
Employee Rating

Great experience working through options and getting set up with Steven, Don, Serenity, and great to meet Dina for future service checks. Thanks, all! More

by MT
Recommend Dealer
Yes

May 13, 2024

Dealership Rating
Employee Rating

Kyle and his team are top notch. He listened to my wants and needs and found the perfect car. The service team is top notch as well! More

by JJ3434
Recommend Dealer
Yes

May 07, 2024

Dealership Rating
Employee Rating

From the minute I walked into the service department to the time I picked up the car, my experience could not have been better! More

by admiral4210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

May 02, 2024

Dealership Rating
Employee Rating

Dina Thomson in the service dept provides exceptional service every time I visit. She always exceeds my expectations. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2024

Smythe Volvo responded

That is what we’re aiming for! Thank you for this five star review. Dina is a fantastic service advisor and a strong member of our team. We appreciate you taking your time to post these kind words.

April 16, 2024

Dealership Rating
Employee Rating

Kyle Jackson and his team are great! No nonsense, friendly, accommodating and very professional! Highly recommend! More

by JJames22
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson

May 05, 2024

Smythe Volvo responded

We appreciate your high recommendation. Kyle is a wonderful salesman and a strong member of our team. Thank you for choosing Smythe Volvo.

March 19, 2024

Dealership Rating
Employee Rating

I had a very positive experience at Smythe Volvo, this was my first time dealing with this dealership (even though I am a long-term Volvo driver). Kyle was super helpful and shared his time and expertise More

by ELISSAMILLERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Jackson, Regina Krauza, Henry Zhu , Jean D.

Mar 23, 2024

Smythe Volvo responded

Welcome to the Smythe Volvo family. We appreciate the kind words towards our team. We hope you have many safe and happy miles in your new preowned vehicle.

March 14, 2024

Dealership Rating
Employee Rating

Kyle, and everyone at Smythe went above and beyond making this purchase experience easy and straight forward. I would definitely recommend Kyle and Smythe to anyone. I will definitely come back for my next p More

by mcnamaracolin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Smythe Volvo responded

Your experience is one we strive to provide to all of our customers. Thank you for posting this five star review and thank you for choosing Smythe Volvo.

March 03, 2024

Dealership Rating
Employee Rating

Excellent service from Smythe Volvo. Many thanks to especially to Jesus Garcia and Finance Manager Abood Katib. Thank you More

by hedg123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Smythe Volvo responded

Thank you for this five star review and for mentioning the members of our team that helped you. We appreciate your business.

February 20, 2024

Dealership Rating
Employee Rating

Another great experience with Kyle and his sales/service support team. Kyle responded by texting on his day off and helped handle a minor service issue. Always a pro and always happy to help! More

by bde5284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Smythe Volvo responded

It is great to see service and sales working together to keep you happy. Purchasing the vehicle should only be the first step in the relationship. We are here for all of your automotive needs. Thank you for sharing.

February 16, 2024

Dealership Rating
Employee Rating

Dina is amazing! My check engine light came on in my xc60 and she told me to come right in. She got me in a loaner car and we were out of there in no time! More

by erin.henson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Smythe Volvo responded

Your time is important to us and Dina does a great job at recognizing that. Thank you for posting this great review about our service department.

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