Dealership Experience
30 yrs, 4 mos
31 Reviews
Write a Review31 Reviews of Raymond Kan
August 17, 2016
Stellar service If you are in the market for a new Lexus or used Lexus we highly recommend Ray Kan at Ken Shaw Lexus. He provides amazing service, treats you with the If you are in the market for a new Lexus or used Lexus we highly recommend Ray Kan at Ken Shaw Lexus. He provides amazing service, treats you with the utmost professionalism and works very hard to provide you exactly what you want. Second to none in the business. Whether it is in a few weeks, few months or even a few years. Quality professional and would buy once again without hesitation. ?#?raymondkan? @kenshawlexus More
August 13, 2016
Great experience I recently purchased a used IS from Raymond Kan. The entire process was quick and simple, and everything promised upon delivery was prepared on time! I recently purchased a used IS from Raymond Kan. The entire process was quick and simple, and everything promised upon delivery was prepared on time! Great experience. I would recommend this dealership to my friends for sure. More
August 08, 2016
The Best Dealer Experience Ever I'm not one to normally write reviews however the service I received from Ken Shaw Lexus was exceptional and beyond what I am used to and I feel m I'm not one to normally write reviews however the service I received from Ken Shaw Lexus was exceptional and beyond what I am used to and I feel moved to express my gratitude. Raymond Kan handled my needs with skill and grace. I had a private buyer trade-in to add to my own car purchase which made it trickier to coordinate. Raymond and his manager Simon went beyond my expectations to ensure everything was taken care of and even the buyer of my old Lexus was more than pleased. Raymond was upfront with everything and I felt like I was heard and supported throughout the process like he had my interests at heart. Jeff in service and Nick in the body shop also deserve special mention as they also went out of there way to make my the owner of my trade-in get what he wanted and saved us both some money. I wish experiences like this were more common which is partly why I wanted to post this - so other dealers learn the value of a really good customer experience and what that looks like. Steven More
Other Employees Tagged: Simon Wong , Nick Chiarore, Jeff Joaquim
June 02, 2016
Nguyen Excelent service and friendly staffs on time delivery appointment is fast . I will for sure to introduce all my friends about KEN SHAW LEXUS dealer Excelent service and friendly staffs on time delivery appointment is fast . I will for sure to introduce all my friends about KEN SHAW LEXUS dealer on st. Clair Ave west.toronto Ontario m6n 1k8. More
Other Employees Tagged: Yolano Whittier
January 18, 2016
Excellent service throughout this dealership from new car ac I've been dealing with Ken Shaw Lexus/Toyota for thirty years. I've bought three Toyota's and two Lexus vehicles there. Their service is excellent. I've been dealing with Ken Shaw Lexus/Toyota for thirty years. I've bought three Toyota's and two Lexus vehicles there. Their service is excellent. I kept my first Lexus ES 300, a 1999 model for fifteen years and they always treated me like it was a brand new model. A Lexus loaner was made available for no cost every time I brought the car in, their Lexus lounge is very comfortable. Their costs were always reasonable. When I bought my latest Lexus last year, I gave my old one to my son and he is now a Ken Shaw customer. More
December 24, 2015
Impressive Professional Client Service in Leasing Raymond's professionalism, attention to detail and sincere willingness to assist me in finding the best vehicle and lease to suit my needs was impres Raymond's professionalism, attention to detail and sincere willingness to assist me in finding the best vehicle and lease to suit my needs was impressive. On both of my visits to this dealership I was made to feel like a guest and the follow up to make sure I was comfortable with the settings and features in my Lexus was very much appreciated. I truly would not consider going anywhere else to purchase a vehicle in the future. This dealership is well worth the drive from north of Toronto. More
December 17, 2015
Extremely Positive Lease Experience I was able to take advantage of the Loyalty offer by returning my 2013 RX for a 2015 model. The process was very smooth due to the excellent personal I was able to take advantage of the Loyalty offer by returning my 2013 RX for a 2015 model. The process was very smooth due to the excellent personal and professional service provided by my salesperson, Raymond Kan. This is the 2nd vehicle that I leased from Raymond and I have appreciated his willingness to ensure that the process and experience is pleasant. He also ensured the smooth transition of the buyout of my 2013 vehicle to my father. I will most definitely continue to use Ken Shaw as my 'go to' dealer for future car leases/purchases. The service centre is also very professional and the lounge provided to wait is a nice touch. Keep up the great work! More
December 07, 2015
Honest and friendly service Over the past 60+ years I have dealt with about two dozen dealerships of many car makers and have never enjoyed the friendly and honest treatment I re Over the past 60+ years I have dealt with about two dozen dealerships of many car makers and have never enjoyed the friendly and honest treatment I received at Ken Shaw Lexus. The was no up selling and no B.S. and all my questions in person, email and phone call were immediately addressed. Thanks to Raymond Kan and Rick Walter. Their meetings were enjoyable. I would recommend Ken Shaw Lexus to anyone looking to purchase a Lexus/Toyota. More
Other Employees Tagged: Rick Walter
November 26, 2015
All good We've been dealing with Ken Shaw Lexus for many years and have had nothing but good experiences. Service department is simply the best and the whole p We've been dealing with Ken Shaw Lexus for many years and have had nothing but good experiences. Service department is simply the best and the whole place overflows with professionalism. After some iffy experiences elsewhere, we are staying with the Shaw team. More
Other Employees Tagged: Shameer Hussain, Sandy Humphrys, Yolano Whittier, Wiesia Telesz
September 23, 2014
My First Lexus This is the first Lexus I purchased, and I am very happy with my purchase and the people I dealt with at Ken Shaw Lexus. All of the people I dealt wit This is the first Lexus I purchased, and I am very happy with my purchase and the people I dealt with at Ken Shaw Lexus. All of the people I dealt with provided top notch service and made me feel very welcomed. I had a great experience with Ken Shaw, which even makes me love my car even more. Thanks! More
Other Employees Tagged: Simon Wong , Daniel Fung, Jeff Joaquim