Rayana Therrien | Page 3

Rayana sold me extended warranty ($4200+tax) on 6 months old car. I found this on my bill and I asked her, she said You have to pay otherwise I will not get loan🤷. So many people never think about and pay old car. I found this on my bill and I asked her, she said You have to pay otherwise I will not get loan🤷. So many people never think about and pay unnecessary. I ask bank and they said she gets commission that’s why she force you🤷‍♂️. Thanks to bank they save my money. More

Helpful 5

Report | Print

Sales team was was a pleasure to deal with. They worked very hard to find a vehicle that suited my needs. Experience ruined a bit by the service department getting all scrooge on me after I signed to try a very hard to find a vehicle that suited my needs. Experience ruined a bit by the service department getting all scrooge on me after I signed to try an weasel 100 more dollars out of me unfortunately. But overall worth it. More

Helpful 0

Report | Print

Thank you Fatima for your great service. We appreciate your willingness to find what we wanted & your attitude towards the customers. You always reply our queries immediately. It was a pleasure finding ca your willingness to find what we wanted & your attitude towards the customers. You always reply our queries immediately. It was a pleasure finding car with you. More

Helpful 0

Report | Print

Fatima provided great service and was very responsive to all of my questions, either by phone, text or email, which is why I chose to purchase my Toyota Sienna at Acura. She is very personable and goes abov all of my questions, either by phone, text or email, which is why I chose to purchase my Toyota Sienna at Acura. She is very personable and goes above and beyond! Fatima, George and Brandin made sure I was happy with my purchase. Acura has an excellent team that is friendly and provides great customer service! More

Helpful 0

Report | Print

I drove from Regina to Saskatoon just to deal with Michael! He is friendly, personable and took my word sight unseen on my trade! Amazing!! Michael! He is friendly, personable and took my word sight unseen on my trade! Amazing!! More

Helpful 0

Report | Print

I knew what options I wanted in my next vehicle, and George found me exactly what I wanted in my new, red Acura RDX! There was no sales pressure. Everyone at the dealership was welcoming and friendly George found me exactly what I wanted in my new, red Acura RDX! There was no sales pressure. Everyone at the dealership was welcoming and friendly. Great experience! More

Helpful 0

Report | Print

Thank you for excellent service, very hospitality and friendly especially to Walid Hussan, Alf Hanson and Rayana Therrien and the staff of acura dealership in saskatoon. We will recommend you to our fri friendly especially to Walid Hussan, Alf Hanson and Rayana Therrien and the staff of acura dealership in saskatoon. We will recommend you to our friends. Stay safe and healthy More

Helpful 1

Report | Print

Pleasant buying experience Mitch met me on arrival with a personable approach and COVID etiquette ( no handshake, wore a mask and had hand sanitizer at his station) which I appr Mitch met me on arrival with a personable approach and COVID etiquette ( no handshake, wore a mask and had hand sanitizer at his station) which I appreciated. He was thorough in going over the two cars I had selected to look at and explained the differences well. The deal was made quite quickly and I was satisfied with it. What was a little troublesome was the time it took to get it all done after I committed to the deal. This comment is reflective of the overall experience of the dealership, not Mitch. I am not sure why this took so long but Mitch kept a lookout on me and kept inquiring if I was ok or needed anything even offering to go pick me up something to eat. I arrived at 10:05 but wasn’t done until 5pm. Then waited until 7:10 to leave as I decided to get some protection work done on the vehicle and had to wait for it to dry properly. So just a very long day. For my wait on the protection to dry the sitting room chairs were comfortable, they have a coffee machine, a tv and recharging stations for cel phones. Mitch continued to make sure I was comfortable and stayed until my vehicle was ready and I was off with my new vehicle. More

Helpful 0

Report | Print

Mitch was very personable and friendly. He spent time to help us find a car that worked for us. We are loving driving our Acura! help us find a car that worked for us. We are loving driving our Acura! More

Helpful 0

Report | Print

Customer service . Michael was friendly and so knowledge about 2019 acura Mdx that i purchased .Michael went above and beyond to make me feel at home .I worked in servic Michael was friendly and so knowledge about 2019 acura Mdx that i purchased .Michael went above and beyond to make me feel at home .I worked in service industry for 38 years ,customer service what i got from James the general manager was great .I would go back and buy another car from these two gentlemen .My purchase was based on trust in james . Talat More

Helpful 0

Report | Print