Rachael Mergott
Rachael Mergott at Crest Volvo Cars
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Rachael Mergott | Page 3

Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8
84 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.8

84 Reviews

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84 Reviews of Rachael Mergott

August 22, 2023

Dealership Rating
Employee Rating

Extremely professional and courteous! I searched for several months trying to locate the "right" CPO Volvo and found it at Crest. From the first phone conversation to driving my car off t More

by keith_platt2003
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brandon Bowen

Aug 22, 2023

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 20, 2023

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Employee Rating

This was the last of many dealerships we visited for this vehicle purchase. We were actually having second thoughts on purchasing another car from a different dealership and decided to check out Volvo since More

by Norman Thompson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Oscar Morales

Aug 22, 2023

Crest Volvo Cars responded

Thank you for your positive review! It is our pleasure to serve you, and we hope to see you again in the future!

August 11, 2023

Dealership Rating
Employee Rating

This was my first experience with Crest Volvo and I couldn't be happier. The whole process was smooth and stress free. The team there is very welcoming and knowledgeable and treat each customer very we More

by Kpl712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

Aug 15, 2023

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 05, 2023

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Employee Rating

One of the main reasons I enjoyed working with Crest was the professionalism and expertise I was given in making this important purchase. They made us feel like family, and I appreciated their knowledge and More

by vivian.nichols
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Mike Stock , Oscar Morales

Aug 11, 2023

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

August 04, 2023

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Employee Rating

Oscar was phenomenal in taking care of our needs. Extremely well mannered and professional. 12/10 experience with Oscar More

by jsbrar240
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Ally Gallagher , Oscar Morales

Aug 11, 2023

Crest Volvo Cars responded

Thank you so much for your review! We are happy to have the opportunity to serve you. Please reach out if you need anything else at all!!

June 13, 2023

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Employee Rating

Excellent and caring service. Love Volvo and I recommend to friends and family. Thank you so much Crest Volvo. More

by Galina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Jun 15, 2023

Crest Volvo Cars responded

Thank you so much for your five star review! We are happy to hear that you had a good experience with us, and we are looking forward to seeing you again next time!

June 02, 2023

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Employee Rating

Nice dealership with very informative sales team. They go out of their way to help their customers More

by Dax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock

Jun 07, 2023

Crest Volvo Cars responded

Thank you so much for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

May 16, 2023

Dealership Rating
Employee Rating

This was the smoothest new car buying experience I have ever had. The entire staff is friendly and knowledgeable and the facility is beautiful. More

by ldhawk61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds , Ayrn Curtis, Anthony McCracken

May 17, 2023

Crest Volvo Cars responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

April 13, 2023

Dealership Rating
Employee Rating

Purchased a used vehicle from Crest Volvo and could not be any happier with the whole process. Jackson our salesman is a man of his word and worked to provide a trade and purchase my wife and I were very p More

by Ldnelson2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jackson Owens

Apr 17, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

March 31, 2023

Dealership Rating
Employee Rating

Friendly and knowledgeable staff made for a enjoyable buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend More

by Cecibock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eli Rivera

Mar 31, 2023

Crest Volvo Cars responded

Thank you for your five-star review!

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