![Rachael Mergott at Crest Volvo Cars](https://cdn-user.dealerrater.com/images/dealer/14511/employees/9d66c495ef0b.jpg)
Dealership Experience
3 yrs, 9 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
84 Reviews
Write a Review84 Reviews of Rachael Mergott
August 22, 2023
Extremely professional and courteous! I searched for several months trying to locate the "right" CPO Volvo and found it at Crest. From the first phone conversation to driving my car off t I searched for several months trying to locate the "right" CPO Volvo and found it at Crest. From the first phone conversation to driving my car off the lot, Brandon made me feel welcome. Though he interacted with many customers during my car-buying experience, he always made me think I was his only focus. I'm pleased with my experience and recommend Brandon and his colleagues to friends and family. More
Other Employees Tagged: Brandon Bowen
August 20, 2023
This was the last of many dealerships we visited for this vehicle purchase. We were actually having second thoughts on purchasing another car from a different dealership and decided to check out Volvo since vehicle purchase. We were actually having second thoughts on purchasing another car from a different dealership and decided to check out Volvo since we had previously owned an S-80. Oscar was on the lot taking care of another task for the dealership and let us know he would be happy to help us with information. One thing led to another and we did a test drive. He did some quick inventory checking and we told him we would sleep on it and call him in a day or so. We slept on it, changed our color scheme, and asked Oscar to track down our new interest. That evening we did the deal with him and the follow on paperwork with Rachael. A very painless deal More
Other Employees Tagged: Oscar Morales
August 11, 2023
This was my first experience with Crest Volvo and I couldn't be happier. The whole process was smooth and stress free. The team there is very welcoming and knowledgeable and treat each customer very we couldn't be happier. The whole process was smooth and stress free. The team there is very welcoming and knowledgeable and treat each customer very well. Max Caplin, my sales consultant, was very pleasant and knowledgeable and made the whole process smooth and easy. More
Other Employees Tagged: Max Caplin
August 05, 2023
One of the main reasons I enjoyed working with Crest was the professionalism and expertise I was given in making this important purchase. They made us feel like family, and I appreciated their knowledge and the professionalism and expertise I was given in making this important purchase. They made us feel like family, and I appreciated their knowledge and commitment to excellence that made me feel right at home. More
Other Employees Tagged: Locke Reynolds, Mike Stock , Oscar Morales
August 04, 2023
Oscar was phenomenal in taking care of our needs. Extremely well mannered and professional. 12/10 experience with Oscar Extremely well mannered and professional. 12/10 experience with Oscar More
Other Employees Tagged: Jorge Ramirez, Ally Gallagher , Oscar Morales
June 13, 2023
Excellent and caring service. Love Volvo and I recommend to friends and family. Thank you so much Crest Volvo. Love Volvo and I recommend to friends and family. Thank you so much Crest Volvo. More
Other Employees Tagged: Mike Stock
June 02, 2023
Nice dealership with very informative sales team. They go out of their way to help their customers They go out of their way to help their customers More
Other Employees Tagged: Mike Stock
May 16, 2023
This was the smoothest new car buying experience I have ever had. The entire staff is friendly and knowledgeable and the facility is beautiful. ever had. The entire staff is friendly and knowledgeable and the facility is beautiful. More
Other Employees Tagged: Locke Reynolds , Ayrn Curtis, Anthony McCracken
April 13, 2023
Purchased a used vehicle from Crest Volvo and could not be any happier with the whole process. Jackson our salesman is a man of his word and worked to provide a trade and purchase my wife and I were very p be any happier with the whole process. Jackson our salesman is a man of his word and worked to provide a trade and purchase my wife and I were very pleased with. Rachel in financing was also great to work with. Our experience was nothing less than 5 star. More
Other Employees Tagged: Jackson Owens
March 31, 2023
Friendly and knowledgeable staff made for a enjoyable buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend buying experience. My sales consultant answered all my questions and encouraged me to reach out for any future questions I might have. Will recommend this dealership to all my friends. More
Other Employees Tagged: Eli Rivera