Rachael Mergott
Rachael Mergott at Crest Volvo Cars

Rachael Mergott

Volvo Certified Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.8
128 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

7 yrs, 11 mos

Languages Spoken

English English

4.8

128 Reviews

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128 Reviews of Rachael Mergott

July 10, 2025

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Employee Rating

Very professional, best experience we’ve had purchasing a new car. Sales and Financing departments were outstanding. More

by jaimejherrera88
Sales Price Transparency
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Recommend Dealer
Yes

July 01, 2025

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Great sales experience with Tim Warner. Extremely professional and helpful. Would recommend purchasing a car here. More

by ahaley
Sales Price Transparency
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Recommend Dealer
Yes
Jul 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with Tim Warner. We are delighted to hear that you found our sales process to be exceptional and that Tim provided you with the professional and helpful service you deserve. Your recommendation means so much to us, and we truly appreciate your trust in our team. We look forward to serving you again in the future.

July 01, 2025

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The staff is very friendly and courteous. They provided all the answers to all my questions. This is my 2nd purchase from this dealership and I will continue to come back again. More

by Ejfonseca
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jul 09, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that our team was able to provide you with friendly and courteous service while thoroughly addressing all of your questions. It means so much to us that you have chosen us for your second vehicle purchase, and we truly appreciate your continued trust in our dealership. Your loyalty as a returning customer is incredibly valued, and we look forward to serving you again in the future.

June 26, 2025

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Bryce was very helpful. Simone else dropped the ball and didn’t book the appointment. Bryce was able to get me in the next day More

by PC
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Recommend Dealer
Yes

June 18, 2025

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great experience. barry was easy to work with. finance transaction was smooth. would do business with them again. More

by msgoldman77
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Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 19, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Barry and that the finance process was smooth. We look forward to welcoming you back for your next vehicle purchase!

June 05, 2025

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i would never buy a car from any volvo dealership other than crest. they make car buying the most user friendly experience ever. More

by goldstein
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Crest Volvo Cars responded

Thank you! We're thrilled to hear that you had such a positive experience with us. Making car buying user-friendly is our top priority, and we appreciate your trust in us. Looking forward to serving you again in the future!

June 02, 2025

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I had a great transaction with Barry. He was honest, transparent and great to work with. More

by msgoldman77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Pinlac

Jun 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're happy to hear Barry provided honest and transparent service and made your transaction a great experience. We appreciate your business!

May 28, 2025

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Super nice sales staff, service technicians and administrative personnel. The best we’ve ever had the pleasure of working with! More

by Mary Ann
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jun 05, 2025

Crest Volvo Cars responded

Mary Ann, thank you for your wonderful review! We are thrilled to hear that you had such a positive experience with our sales staff, service technicians, and administrative personnel. It’s our goal to provide excellent service, and we are glad to know that we met your expectations. We appreciate your kind words and look forward to continuing to serve you in the future!

May 28, 2025

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Everyone I worked with was efficient and professional. Overall pretty positive experience for buying a car. More

by krysshayne
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alan Orozco

May 29, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear you had a positive experience and that our team was efficient and professional.

May 07, 2025

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Employee Rating

No pressure at all. They let me decide for myself if it was a right fit for me. The financial agent was friendly and a pleasure to talk to. The service department was Ex More

by Srludwig2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Mike Stock , Jason Pickering

May 08, 2025

Crest Volvo Cars responded

Thank you so much for sharing your experience! We’re thrilled to hear that you felt no pressure and were able to make the decision that was best for you. It's wonderful to know our financial agent and service department left such a positive impression. We truly appreciate your recommendation and look forward to helping you again in the future. Thanks again for the kind words, and we’re excited to assist you with your next purchase!

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