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Phil Joyce
Phil Joyce
Service Advisor
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive Northwest
Kennesaw, GA 30144
256 Reviews
256 Reviews
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256 Reviews of Phil Joyce
July 16, 2025
Every single person I talked to in this process was extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole thing More
by Alex Baycora
Verified Customer
July 01, 2025
Every one of the service agents was very nice. Money particular was very informative and had great customer service. Money particular was very informative and had great customer service. More
by DAVID.BROWDER2020
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove
July 01, 2025
Excellent communication and prompt service to fix the issue we had. Easy check-in and check-out issue we had. Easy check-in and check-out More
by Sivasonr2
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove
June 28, 2025
This dealership runs a scam on unassuming customers. I do not recommend Kia/ this dealership. I do not recommend Kia/ this dealership. More
by Steven rogers
Other Employees Tagged: Mike Awolusi, Scott Johnson, Bryson Smith, Katherine Nunn, Larry Perdersen, Mark Kerkoski, Sam Stewart, Kris Musgrove, Joseph Scott
June 21, 2025
Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More
by Juniorv1029
Other Employees Tagged: Mark Kerkoski, Kris Musgrove
June 18, 2025
Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More
by Jakie
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove
June 17, 2025
Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. very unprofessional customer service, I hope Jim Ellis group gets better people. More
by ANDJAMAL
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove
June 12, 2025
Super responsive. Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, Here from out of town and a dashboard alert came on during the drive back from the hospital. Made an appointment for the next morning and was in, diagnosed and fixed within the hour!! We were shocked at the customer service and their eagerness to get us on the way back to see our son in the hospital!! Thank you to the team effort. We are so appreciative. More
by Sue carden
Other Employees Tagged: Mark Kerkoski, Sam Stewart, Kris Musgrove
June 11, 2025
Purchased a car that had a nail on the inside of the tire. Making note that you could not see it from visualizingthe vehicle. Was told it was not something they would take car of since it wasn't noted w tire. Making note that you could not see it from visualizingthe vehicle. Was told it was not something they would take car of since it wasn't noted when I purchased the car. Making note that there as a discrepancy in the tire pressure compared to the other three. More
by AMCCRAY22
Other Employees Tagged: Kris Musgrove
