Paul Rice

I purchased my first Ford from this dealership, I previously have purchased a Honda Civic and 2 Nissan vehicles (a Juke and a Sentra). It was a good shopping experience overall. They did not pressure previously have purchased a Honda Civic and 2 Nissan vehicles (a Juke and a Sentra). It was a good shopping experience overall. They did not pressure me during the process at all, and this was great, as I do not like pressure tactics. Claudia who dealt with my finance was amazing and never changed through the order and the purchase/delivery. I will say I dealt with multiple sales persons in the purchase of my 2025 Ford Maverick which I had ordered since trying to find one with the exact things I wanted was impossible. I will say this process could have been better as it was an ordered vehicle (ordered June 27th, 2025; delivered October 30th, 2025), as some sales people I dealt with no longer work at the dealership and I was not notified of any change, and I felt like I fell through the cracks of the process of the order due to these changes. The sales persons I first started was Paul Rice, who was off the day I came into the dealership, then dealt with Mark M. for the ordering process. It was this time period where I feel like I fell through the cracks, as when I emailed Mark, and first got replies with when to ask again, then I never got an answer at the prearranged time, and went into the dealership, and found out Mark no longer worked there. It was during this part I felt like I fell through the cracks. After that, it took about a week to get things straight, and was the only time I could be critical. More

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Deeply disappointed with how the dealership treat their clients once the sale is done. My truck came with a security code and it has been three months since I got my truck and I am still yet to receive th clients once the sale is done. My truck came with a security code and it has been three months since I got my truck and I am still yet to receive the code. Also I was promised a referral incentive for a deal that was closed with this dealership. It has been two months and I haven't heard anything from the dealership about the referral incentive they promised. I regret buying and referring clients to this dealership. More

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Paul was very pleasant to deal with. In addition to his extra ordinary service he was able to secure the best deal. Based on my buying experience I referred to him to another client wh In addition to his extra ordinary service he was able to secure the best deal. Based on my buying experience I referred to him to another client who also after browsing for a truck with other dealers was able to work with Paul to close his deal. More

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Picked up a 2017 f150 from Paul and erwinwood, from the initial greet and test Paul treated me with upmost respect and made the transaction very smooth. I've also had the service team do some additional wo initial greet and test Paul treated me with upmost respect and made the transaction very smooth. I've also had the service team do some additional work on the truck after taking delivery and Paul was amazing to help orchestrate the entire process, not only was the service team quick and efficient with the work they kept me updated along the way and the loaner truck was prepped and ready for me making the drop off and return process smooth, efficient, convenient Would recommend erwinwood Ford to anyone! Thanks Paul and erwinwood Ford for making me happy with my purchase of a used pickup and building great confidence and a good relationship between dealer and client for me! More

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Erinwood ford was great! Had the pleasure of working with Paul Rice and he got me setup with my new 2025 bronco sport, fantastic service and as I was sort of on a tight timef Had the pleasure of working with Paul Rice and he got me setup with my new 2025 bronco sport, fantastic service and as I was sort of on a tight timeframe Paul was able to have everything prepared and ready for me as requested! More

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I did most of the purchase remotely. They handled everything quick and efficiently and stayed late to accommodate my availability They handled everything quick and efficiently and stayed late to accommodate my availability More

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Paul is very responsive, knowledgeable and a real pleasure with which to work. He is is refreshing patient and never applied any pressure during the process. pleasure with which to work. He is is refreshing patient and never applied any pressure during the process. More

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Best vehicle buying experience ever. This was all due to Paul Rice who was amazing every step of the way! Thanks Paul for your sincere service! This was all due to Paul Rice who was amazing every step of the way! Thanks Paul for your sincere service! More

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I just picked up my brand new F-150 from Erinwood Ford, and I couldn’t be happier with the entire experience! From start to finish, everything went smoothly, and the truck itself has completely blown me aw and I couldn’t be happier with the entire experience! From start to finish, everything went smoothly, and the truck itself has completely blown me away. It’s powerful, comfortable, and packed with features — exactly what I was looking for. A huge shoutout to Paul Rice, who made the whole process so easy and enjoyable. He was extremely helpful, knowledgeable, and accommodating every step of the way. Paul really took the time to answer all my questions and made sure I was completely confident and happy with my purchase. You can tell he truly cares about his customers. If you’re in the market for a new vehicle, I highly recommend Erinwood Ford — and definitely ask for Paul Rice. You won’t be disappointed! More

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Paul Rice was excellent and made the purchase process for my new vehicle a breeze. my new vehicle a breeze. More

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