"Sid is the best! He goes above and beyond ensuring..."
- Allison Sookdeo-Chanderpaul
Sid is the best! He goes above and beyond ensuring everyone is happy. That Disney philosophy is truly what he sells. I never really got it back then, when I worked there.. but now I totally understand. At Erin Park Lexus, it's certainly Disney for Adults. Lol.
"Norman Karkada and the Team at Erin Park Lexus always..."
- Eric Eagleton
Norman Karkada and the Team at Erin Park Lexus always give their guests an “AMAZING LEXUS” experience! A top notch dealership and I recommend it highly. Norman, Sid, Paul, Tony and the whole team make you feel like part of the Lexus family. Amazing, Amazing, Amazing!!
"Thanks Paul, Carly and Allen for always taking care of me..."
Thanks Paul, Carly and Allen for always taking care of me and going above and beyond. Doing the extra simple things They are truly amazing. The dealership is always spotless and extremely welcoming. Thank You.
"The environment is Clean, Friendly, Courteous, Welcoming...."
The environment is Clean, Friendly, Courteous, Welcoming. Great customer service. Great experience. Good location, Please don't move!!!! Norman, Carly, Paul, Stephen are absolutely exceptional!!!!! Mara is a great addition to the team.
Thank you all for giving me quality, safety and a piece of mind, it is truly a blessing to not have to worry or stress about what I'm driving.
THANK YOU NORMAN!!!!!
Thank you so much Carly!
All of the ErinPark Lexus team THANK YOU!!!
Thank You ErinPark Lexus!!!
"A great team of staffing personnel, very thoughtful, will..."
A great team of staffing personnel, very thoughtful, will recommend anyone to stop for a visit. Service department is very excellent always helpful, great job everyone, keep it up
"Very professional team at Erin Park Lexus"
Dealership is always clean, staff always professional and quality of (pre-owned) vehicles on sale is consistently good. Service team is always great to work with and having had Carly Tam as my Service consultant for a few years, I can safely say that I have full confidence in any maintenance performed or service recommendations made by the Service team.
"Excellent sales & service"
I have been Erin Park Lexus customer for 17 years and just picked up my 2020 RX350, my 5th. RX350. Before I ordered the 2020 RX350, Abdul Ramadan (sales) spent over an hour going over the changes Lexus made in 2020 RX and comparing it to my 2015 RX. Abdul made ordering and delivery processing a pleasant, no stress experience with full explanation of the order and delivery. On delivery, Abdul showed me a few of the new features of the 2020 RX and then Usman Anees (sales asst.) spent 90 minutes explaining the operation of the various features and setting up Apps & passwords associated with some of the features. The Lexus 2020 RX350 is amazing!!!
Service is another plus at Erin Park Lexus, Paul Machado (Parts & Service Mgr.) insures the service process is smooth and efficient. The service waiting area has comfortable chairs, desks, computer hookups , coffee and snacks. Erin Park Lexus strives to do it the right way for their customers.
"Quoted Price Not Honoured 2wks Later - Abdul"
2009 LX570 Ultra Premium Package
Abdul gave us a great price. When we finally compared all our quotes & who we wanted to deal with, we called him back to order 2 weeks later & he would not honour his original quote. High pressure sales tactics. Go with someone else. We went to Northwest Lexus. Francesco Policaro himself gave us the best no haggle price & honoured it a month later! Even if the floor model was no longer in the showroom. He ordered us a new one customized for the same price originally quoted. Too bad. We were long-time customers at ErinPark Toyota.
"Best Lexus Dealership"
Erin Park Lexus is the reason why I keep buying Lexus. Both the sales and service team is second to none. Much better experience compared to Audi a few days ago.
Paul Machado was very helpful in accommodating me at short notice for a service call as well he was very courteous and explained the benefits of the service under taken