Norman Karkada | Page 7

Awesome experience These guys are at the top of their game for customer service. They always listen patiently to your concerns and work with you to make sure you walk ou These guys are at the top of their game for customer service. They always listen patiently to your concerns and work with you to make sure you walk out satisfied. Highly recommended. Both Norman and Sid are genuine guys, no gimmicks. More

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15 years at this dealership I am going to keep this short. I have purchased 3 cars from this dealership and had multiple cars serviced here probably 50 times or more during I am going to keep this short. I have purchased 3 cars from this dealership and had multiple cars serviced here probably 50 times or more during this timeframe as I have always serviced the vehicles at the dealership. I have waited too long to write a review but this one is based on numerous contacts with this dealership and the people here so I will make up for it. Norman Karkada has been wonderful and fair in dealings on each sale (three) and I appreciate his advice and assistance. Sid Amalsadvala should be teaching customer service at Lexus University. His attention is always focused on me when I am there. My wife remarks that I am like a VIP in this dealership but the truth is I know they treat everyone that way! Scott Bertrand, Paul Machado, and Ryan Sheehey have consistently dealt with me with kindness and efficiency. They know I have to get to work and they simply make it easy for me. I have also had good service from Carly Tam but less contact with her. I recently moved and I now drive 50 km to get my car serviced here. This is simply a top notch dealership. Simply put, you will be treated properly here. If you are in the market for a Lexus this is the place to come. More

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I don't have to look beyond. When it comes to caring for my SUV, I have a worry-free solution at Erin Park Lexus. The kind professionalism and expertise they have at sales and ser When it comes to caring for my SUV, I have a worry-free solution at Erin Park Lexus. The kind professionalism and expertise they have at sales and service department I have never experienced before. I get 5-star treatment every time and my SUV is treated like new. The kind of things you look for while owning a vehicle is the reliability of people handling them in your absence - and also prices on vehicle purchase, servicing afterwards. Erin Park Lexus is top of the line dealership and I am very happy to go there. I will recommend this dealership and its staff to everybody. Thanks EPL. More

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'UNCOMPROMISED SERVICE'' Living in Thornhill and dealing with this Dealership for the past 14 years for all my purchases and Service needs should say something about this Living in Thornhill and dealing with this Dealership for the past 14 years for all my purchases and Service needs should say something about this dealership.Each visit receives an amazing freindly service from SID AND HIS ASSOCIATES, which keeps me coming back year after year,although out of my way, but worth it.Your back shop Mechanics Service cars as their own.. THANK YOU ALL ALI REMTULA More

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20 YEAR OLD CUSTOMER AT THIS DEALER consistently efficient and friendly service from sales and service dept. THANKS SID, YOU ARE ALWAYS HELPFUL AND READY TO LISTEN. KEEP UP WITH GO consistently efficient and friendly service from sales and service dept. THANKS SID, YOU ARE ALWAYS HELPFUL AND READY TO LISTEN. KEEP UP WITH GOOD WORK More

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Pursuit of perfection exemplified at this dealership This dealership with its team members is a real personification of the Lexus statement. The team has always risen above and beyond to provide exceptio This dealership with its team members is a real personification of the Lexus statement. The team has always risen above and beyond to provide exceptional customer service. I have been a customer of this dealership for the past 3 years for both my cars. There has never been a moment of hesitation in me going back - either for servicing my vehicle or for getting a new one. More

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Great Service The whole team is just outstanding I have always done my service here and would not change. They are always on time a courteous. Way to go Thanks to The whole team is just outstanding I have always done my service here and would not change. They are always on time a courteous. Way to go Thanks to all More

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Par Excellence I have purchased my 2nd Lexus in as many years from Erin Park (through Norman Karkada) and love both the ISF and RX immensely along with the support I I have purchased my 2nd Lexus in as many years from Erin Park (through Norman Karkada) and love both the ISF and RX immensely along with the support I receive(from Sid Amalsadvala & his staff) each time I drop into the dealership for service … I must because I drive all the way from Markham to Mississauga - passing many other Lexus dealerships along the way! Thank you Norman & Sid for taking care of my family's need and looking after us every time … very much appreciated! Customer for LIFE (Sanjay Puri) More

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Great Service and Advice Normally, one shirks from taking their car to the dealership for service, due to the various "issues" that will come up, but dealing with Sid has been Normally, one shirks from taking their car to the dealership for service, due to the various "issues" that will come up, but dealing with Sid has been a pleasant change, his service is exceptional, he does not recommend anything lest its absolutely necessary. The high service level set by Norman has followed through in Sid and his team. I highly recommend this dealership and their service team to everyone. You will not be disappointed. More

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Nothing Ever Overlooked. This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the o This is a Dealer experience beyond ones best expectations. From the time one arrives, through the purchase process, and then continuing through the ownership experience with the service side, nothing is overlooked. From Norman to Sid, and Paul, the attention to detail, quality of service and attention always fully meets and usually exceeds my expectations. More

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