Nick Capparelli
Nick Capparelli at BMW of West Chester

Nick Capparelli | Page 18

Business Manager

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
190 Reviews
4.9

190 Reviews

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190 Reviews of Nick Capparelli

January 15, 2024

Dealership Rating
Employee Rating

Great service and follow through. We had an insurance claim and they were patient and worked with us to resolve any issues. More

by cancelmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

BMW of West Chester responded

We are gratified to hear our team was able to work with you so effectively. Many thanks from all of us here at BMW of West Chester!

January 14, 2024

Dealership Rating
Employee Rating

Well prepared used car, reasonable price, and friendly staff. My wife loves the car. Dan Stangl was very helpful teaching us how to use it; plug in electric hybrid More

by sauertennis
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Jan 15, 2024

BMW of West Chester responded

We are delighted to hear you and your wife were so pleased the friendly assistance delivered by Dan. Many thanks for choosing BMW of West Chester!

January 13, 2024

Dealership Rating
Employee Rating

Very professional, friendly, accommodating. Smooth transaction. Our salesman was very personable and took the time to understand what we were looking for in a car for our daughter More

by dr.elizabethmerryfield
Recommend Dealer
Yes

Other Employees Tagged: Nick Capparelli

Jan 15, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional and accommodating performance delivered by our team hear at BMW of West Chester!

January 12, 2024

Dealership Rating
Employee Rating

Scott was amazing from start to finish, very professional, communicated with me throughout the process and was very knowledgeable of BMW. The staff at the dealership was also very helpful throug More

by Malcolmduffjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Scott Gately , Cameron Allen, Donna Griffith

Jan 15, 2024

BMW of West Chester responded

We are delighted to hear Scott delivered the professional and knowledgeable experience we always strive for here at BMW of West Chester!

January 11, 2024

Dealership Rating
Employee Rating

Unfortunately, I my opinion, experiences on both sales and service sides, have taken a downward turn since the sale to Piazza group. I only came back because of Ralph Nofsinger who has consistently provid More

by funarishopping999
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

January 05, 2024

Dealership Rating
Employee Rating

Hard to get in and no loaners available for us to use during our service More

by jason@jruconstruction.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kevin Mahoney, Bill Cosenza , Anthony Blubello

Jan 05, 2024

BMW of West Chester responded

We know the availability and convenience of loaner transportation is valued by our customers. We are pleased to let you know with the start of the new year we have been able to add additional vehicles to our MINI and BWM loaners fleets.

December 30, 2023

Dealership Rating
Employee Rating

Robert Madden was a great help through the very efficient process buying an X3. Very nice dealership, too. More

by Joe D
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Madden

Jan 02, 2024

BMW of West Chester responded

Thank you for your wonderful compliments for the purchase experience delivered by Robert!. We are delighted to hear you were so pleased. Many thanks again for choosing BMW of West Chester!

December 24, 2023

Dealership Rating
Employee Rating

The sales person, Scott Gately, was extremely professional and concise in his presentation. He was very sincere and explained our options. My wife and I actually enjoyed the process. This proc More

by Hawerkstell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Dec 26, 2023

BMW of West Chester responded

We are thrilled to hear you were so pleased with the professional, concise and thorough purchase experience delivered by Scott. Many thanks from all of us here at BMW of West Chester and best wishes for the New Year!

December 05, 2023

Dealership Rating
Employee Rating

Any and all assistance that could possibly have been brought into my purchase was. It was the most professional and pleasant purchase of an automobile I have ever experienced. My hats off.. Thank you! More

by dboch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Scott Gately

Dec 06, 2023

BMW of West Chester responded

Outstanding! We are thrilled to hear you were so pleased with the professional and pleasant purchase experience delivered by our team. Many thanks again for choosing BMW of West Chester!

December 04, 2023

Dealership Rating
Employee Rating

Always great working with Scott, just purchased our 4th car over a ten year timeframe and sincerely appreciate the relationship. More

by K.alvarez21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Dec 05, 2023

BMW of West Chester responded

We are thrilled to hear you continue to be so pleased with the purchase experience delivered by Scott. Many thanks for being a valued and loyal member of the BMW of West Chester family.

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