"Thoughtful and considerate team"
We had a very positive experience with our recent vehicle purchase at Volvo of Toronto. The team was very considerate of the particular challenges associated with making a large purchase while caring for small children. They welcomed our entire family into the showroom, entertained our children and even delivered our vehicle to our home, all while answering our many questions and providing test drive experiences. Would definitely recommend to any family looking for a new Volvo.
"Friendly and customized customer care"
Excellent service. Naomi Wintzen was very professional in helping me throughout every step of a new vehicle. The post-purchase follow-up also deserves praise. Thank you.
"Thank You Naomi Wintzen"
- Kevin McLoughlin
My wife and I were fortunate enough to meet Naomi Wintzen when we visited Volvo of Toronto when looking to purchase a new SUV. Naomi proved to be a true professional as she looked after our every need. From her communication skills, efficiency in responding to our requests and her creativity in finding and presenting us with different alternative options during our vehicle search, Naomi really stood out and separated herself from other associates we dealt with at competitive dealerships. I would not hesitate to recommend Naomi to anyone. Naomi was pleasant and very personable and she proved very competent with her attention to detail and knowledge. Thank you Naomi.
"Helpful, pleasant experience"
My wife and I visited Volvo of Toronto on several occasions. We considered purchasing a used 2015 V60, we've never previously owned a Volvo. At the dealership we had the pleasure of meeting Naomi, who accompanied us on several test drives. The entire time Naomi was professional, friendly and attentive. She answered our questions, gave us more details about the vehicle and more importantly never pressured us make a purchase. Naomi's main concern was that we found a vehicle that we liked and that suited our life style and our budget. In the future, my wife and I would certainly consider returning to the Volvo of Toronto dealership and working with Naomi again.
"Great experience "
I recently took delivery of an XC90 from Naomi of Volvo Toronto and I would highly recommend anyone looking to buy a Volvo from Naomi. I had a great experience with the entire process and she was very helpful and keen to make sure you (the customer) has a great purchasing experience. She followed up with emails and phone calls to tell me when the car was ready. There was a little issue with the DVD player and she made all the arrangements with Service and parts.
Keep up the good work Naomi!
"Service and a test drive"
I had to points of contact with this dealership. One with service - where I took my father in law's 2004 Volvo in and the second with sales, where I was looking at a few different options for possible purchase. Both experiences were excellent - but for this review, I will focus on sales. Naomi has been excellent every step of the way. I cold called the dealership and she happened to answer on behalf of the receptionist. Naomi arranged for an early morning test drive at 8am to suit my schedule, even though they don't really open in sales until 9am. She was very easy and quick to communicate with on the phone and email. Nothing I asked was too much trouble. She is professional, informed and a pleasure to deal with. I highly recommend working with Naomi.