Naim Qubrosi

It's been many years since I've bought a new truck and I wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact truck I was looking for at a price that met my budget. The paperwork process was simple and straight-forward. We plan on going back to Chris when my wife needs a new vehicle. Thanks, Handy's Downtown! More

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The service was personable, knowledgeable, helpful, as well as willing and able to go the extra mile when problem-solving well as willing and able to go the extra mile when problem-solving More

by mdlnstone4 Verified Customer Verified Customer

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Great service Quick and efficient drop off Stated in contact with me the entire time contact with me the entire time More

by kkivlehan Verified Customer Verified Customer

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The dealership is professional and extremely friendly . The place is always clean and on time . The place is always clean and on time . More

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Didn't even reset my oil life. .had maintenance required light come on before I even got home. Looked up a you tube video and did it myself. Cracked my hubcap when they checked my b .had maintenance required light come on before I even got home. Looked up a you tube video and did it myself. Cracked my hubcap when they checked my brake pads. More

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Was greeted quickly, they were very good at explaining everything that they were going to do. Very polite. I would recommend them. everything that they were going to do. Very polite. I would recommend them. More

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The process for a maintenance service call was easy. I had to call as the Toyota app had failures attempting to schedule an appointment. (Typically that's how I schedule elsewhere.) I am unsure of thi I had to call as the Toyota app had failures attempting to schedule an appointment. (Typically that's how I schedule elsewhere.) I am unsure of this was an app issue or related to interfacing with the dealership. Service appointment was fast. The video overview was helpful. All employees were respectful of my time and courteous in the words. More

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Handys service was great. They keep you well informed on service being done. The mechanic had video, which I received on my phone, showing the under carriage that was checked. They keep you well informed on service being done. The mechanic had video, which I received on my phone, showing the under carriage that was checked. I will return in the future. Thank you all at Handys. More

by Bill H Essex Verified Customer Verified Customer

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I appreciated that I was able to get in at the last minute for my oil change. I was less pleased to hear and 1 1/2 wait time was what everyone was saying because of a couple of “big jobs” and too l minute for my oil change. I was less pleased to hear and 1 1/2 wait time was what everyone was saying because of a couple of “big jobs” and too little help. We NEED CHILD LABOR … not underage of course but stop spoiling our children would teach them to labor for the things they want! We love Handy 😊 More

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They did a great job and Naim made sure my vehicle was ready!They also mentioned my 100,000 mile engine air cleaner was dirty and possibly needed servicing rather than just throwing it away! ready!They also mentioned my 100,000 mile engine air cleaner was dirty and possibly needed servicing rather than just throwing it away! More

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