Naim Qubrosi | Page 18

Great service overall. Love the automated text/email for approving repairs. Just wish the dealership offered a vacuum and car wash service. Love the automated text/email for approving repairs. Just wish the dealership offered a vacuum and car wash service. More

by KUEL86 Verified Customer Verified Customer

Report | Print

I wish the parts had been ordered in advance - when I’d called a couple weeks before to set up the appointment I was told that the parts could be there within 48 hours – which would’ve cut this service fro called a couple weeks before to set up the appointment I was told that the parts could be there within 48 hours – which would’ve cut this service from three days to one day. Naim kept me up to date and made sure that I was able to get a rental and get home, despite the late hour, and my car sounds and feels better now that it has had the recommended maintenance. I really appreciate how he handled the situation. More

by ken.winfield Verified Customer Verified Customer

Report | Print

The service was a bit more than anticipated ( $720 vs. $650), and it took two trips (not just a short hop from Jericho). Naim was knowledgeable and attentive, and apologized for the delay, and also went t $650), and it took two trips (not just a short hop from Jericho). Naim was knowledgeable and attentive, and apologized for the delay, and also went to bat for me when I challenged the bill the computer originally produced (over $800.) But the wheel bearing is fixed. More

by paul Verified Customer Verified Customer

Report | Print

Handy Toyota's Service department is second to none. I have always had great experiences with them. Highly recommend them! I have always had great experiences with them. Highly recommend them! More

by jknewton Verified Customer Verified Customer

Report | Print

Jesse was great, super helpful. Turned a bad day for me into a great turnout! Turned a bad day for me into a great turnout! More

by POOHJOCEY Verified Customer Verified Customer

Report | Print

Great customer care - Naim helped me decide to do an alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignment alignment ($125 ish) instead of doing a alignment assessment ($79) and kept me informed, including explaining a delay (only 1 guy to do the alignments that day). More

by betsyliley Verified Customer Verified Customer

Report | Print

Naim was very personal in his interactions with me. Service was completed quickly. Handy Toyota is very efficient and organized. Service was completed quickly. Handy Toyota is very efficient and organized. More

by kz1979 Verified Customer Verified Customer

Report | Print

They were thorough and friendly. Very up front with what was going on with my vehicle. Very up front with what was going on with my vehicle. More

Report | Print

Very professional and efficient. I was supposed to have a inspection on the same day and did not having to go back the following day. I was supposed to have a inspection on the same day and did not having to go back the following day. More

by cfarrington1 Verified Customer Verified Customer

Report | Print

Started service as I was completing the input paper work. Finished in timely fashion with report appearing on my phone. No surprises, and Naim was excellent! Finished in timely fashion with report appearing on my phone. No surprises, and Naim was excellent! More

by ejnowak541 Verified Customer Verified Customer

Report | Print